RN Triage Line Nurse - Remote in Arkansas

Arisa Health • , AR

32d • Remote

About The Position

Arisa Health is seeking an experienced Registered Nurse to work remotely in Arkansas as an RN Triage Line Nurse. This role provides timely, safe, and client-centered telephone assessment and clinical support to Arisa Health clients. The RN Triage Line Nurse serves as an important connection between patients, providers, pharmacies, and the care team by addressing clinical questions, medication needs, appointment concerns, and urgent or crisis situations.

Requirements

• Associates Degree or Specialized Training
• Current Registered Nurse Licensure in Arkansas
• 2-5 years of related nursing experience
• Strong clinical judgement and decision making
• Excellent verbal and written communication skills
• Knowledge of medications, dosing, indications, and potential adverse effects
• Strong organizational, documentation, and prioritization skills
• Ability to remain calm and effective when managing urgent, high risk or crisis situations

Responsibilities

• Triage incoming patient calls and assess the nature and urgency of clinical concerns
• Provide nursing guidance within scope of practice and established protocols
• Review medication refill gaps when clinically appropriate
• Complete and submit medication and treatment prior authorization requests
• Assess patients to mental health professionals, crisis services, or other appropriate resources based on clinical need
• Accurately document triage assessments, interventions, referrals, and follow up recommendations
• Coordinate care and communication among patients, nurses, physicians, mental health professionals, pharmacies, scheduling staff, and other members of the interdisciplinary team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree