RN Supervisor - Westside Health Center

Cherry Health • Grand Rapids, MI

5d • Onsite

About The Position

The RN Supervisor at Cherry Health’s Westside Health Center provides clinical leadership and operational oversight for the Family Practice and OBGYN departments, with a primary focus on Women’s Health programs. The role combines hands-on clinical involvement with supervisory and operational management, including support for patient-care workflows as needed. The supervisor oversees a team of 7 RNs and 8 Medical Assistants and is expected to mentor and develop staff, strengthen team performance, and maintain clinical standards.

The RN Supervisor ensures annual competencies, vaccine-management compliance, clinical training support, performance oversight, and appropriate staffing coverage. The position reports directly to site leadership and works Monday through Friday, 8:00 AM–5:00 PM, with rotating Saturdays from 9:00 AM–12:00 PM.

Cherry Health is Michigan’s largest Federally Qualified Health Center, serving six counties through 20 locations and a team of more than 650 health care professionals. It provides comprehensive health services to underserved communities regardless of insurance status or ability to pay. Its mission is to provide comprehensive, high-quality health care for all.

Requirements

• Current registered nurse license in the State of Michigan.
• Three or more years of supervisory or managerial experience; ambulatory-care experience is preferred.
• Prior OBGYN experience.
• Ability to lead, coach, and develop newer clinical staff.
• Basic Life Support/CPR training according to license or certification requirements.
• Ability to communicate clearly and effectively orally and in writing.
• Ability to approach others tactfully, respond well under pressure, and treat others with dignity, respect, and consideration.
• Ability to organize and prioritize work.
• Typing and computer skills.
• Ability to work well with others, follow agency policies and procedures, and be consistently punctual.
• Ability to accomplish essential job functions with or without accommodations.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Supervisory or managerial experience in an ambulatory-care setting, including work with multiple providers.
• Experience in family practice and women’s health.
• Experience serving high-need populations, working with government funding, or working across multiple sites.
• Equivalent combinations of education and experience sufficient to perform the essential duties may be considered.

Responsibilities

• Provide leadership that fosters mentoring, coaching, motivation, and staff engagement.
• Model and communicate Cherry Health’s values and mission to staff and the community.
• Adjust staff hours, priorities, and assignments according to workload and organizational needs.
• Direct, supervise, train, evaluate competencies, and address performance issues appropriately.
• Plan and facilitate staff meetings to communicate organizational initiatives and updates.
• Assist with developing and monitoring department or program budgets.
• Collaborate with clients and teams to determine status, strengths, and needs.
• Participate in team meetings.
• Serve as a resource for medical questions and concerns from clients, families, guardians, and staff.
• Manage and approve staff time-off requests and timecards.
• Arrange coverage during staff absences.
• Complete annual performance evaluations.
• Supervise RN and MA performance, provide structured supervision, and develop performance improvement or corrective action plans as needed.
• Participate in developing program protocols as needed.
• Follow Cherry Health’s compliance standards, Code of Conduct, and Conflict of Interest Policy.
• Stay informed about applicable federal, state, and Cherry Health regulations, laws, and policies.
• Ensure staff are trained and evaluated on compliance policies and procedures relevant to their jobs.
• Perform other duties as assigned.
• Remain engaged in patient-care workflows when needed and support clinical training, annual competencies, vaccine-management compliance, and staffing coverage.

Benefits

• Medical, dental, and vision insurance for employees and their families.
• Four weeks of paid time off per year for full-time employees.
• Eight full-day paid holidays and two half-day paid holidays.
• 403(b) retirement savings plan with employer matching dollar-for-dollar up to 5%.
• Pet insurance.
• Employee Assistance Program.
• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles.
• MET and MESP 529 savings plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed