RN Supervisor - Westside Health Center

Cherry Health • Grand Rapids, MI

4d • Onsite

About The Position

The RN Supervisor at Cherry Health’s Westside Health Center provides clinical leadership and operational oversight for the Family Practice and OBGYN departments, with a primary focus on supporting Women’s Health programs. The role combines hands-on involvement in patient care workflows with supervisory and operational management, including oversight of a team of 7 RNs and 8 Medical Assistants. The supervisor develops newer staff through mentorship, coaching, accountability, and clinical training while maintaining strong clinical standards.

The RN Supervisor ensures annual competencies, vaccine management compliance, appropriate staffing coverage, performance oversight, and adherence to organizational and regulatory requirements. This leader coordinates staffing and assignments based on workload, supports clinical operations, and balances staff management, patient needs, and organizational priorities. The position reports directly to site leadership.

The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with rotating Saturdays from 9:00 AM to 12:00 PM. This is a full-time, benefit-eligible position at the Westside Health Center. A current Michigan RN license is required; a BSN is preferred.

Requirements

• Current registered nurse license with the State of Michigan.
• Three or more years of supervisory or managerial experience; ambulatory care experience is preferred and experience should include working with multiple providers.
• Prior OBGYN experience.
• Basic Life Support/CPR training according to the requirements of the license and/or certification.
• Ability to communicate clearly and effectively orally and in writing.
• Ability to approach others tactfully, react well under pressure, and treat others with dignity, respect, and consideration.
• Ability to organize and prioritize work.
• Typing and computer skills.
• Ability to work well with others, follow agency policies and procedures, and consistently be on time.
• Ability to perform essential job functions with or without accommodations.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Experience in family practice and women’s health.
• Experience working with high-need populations, government funding, and multiple sites, or an equivalent combination of education and experience sufficient to perform the essential duties.
• Experience in an ambulatory care setting.

Responsibilities

• Provide leadership that fosters mentoring, coaching, motivation, and staff engagement.
• Model and communicate Cherry Health’s values and mission to staff and the community.
• Educate and empower staff to meet organizational needs; adjust staff hours, priorities, and assignments to support efficient operations based on workload.
• Direct, supervise, train, and evaluate staff competencies, and address performance issues promptly and appropriately.
• Plan and facilitate meetings to communicate organizational initiatives and updates.
• Assist in developing and monitoring department or program budgets.
• Collaborate with clients and teams to determine status, strengths, and needs; participate in team meetings.
• Serve as a resource for medical questions and concerns from clients, families, guardians, and staff.
• Manage and approve staff time-off requests and timecards, and arrange coverage during absences.
• Complete annual performance evaluations and provide structured supervision to RNs and MAs.
• Develop performance improvement or corrective action plans as needed.
• Participate in developing program protocols as needed.
• Ensure adherence to Cherry Health compliance standards, including its Corporate Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
• Stay current with applicable federal, state, and Cherry Health regulations, laws, and policies.
• Ensure staff are trained and evaluated on compliance policies and procedures relevant to their roles.
• Remain actively involved in patient care workflows when needed and support clinical operations, including competencies, vaccine management compliance, clinical training, and staffing coverage.
• Perform other duties as assigned.

Benefits

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles.
• Medical, dental, and vision insurance for employees and their families.
• Four weeks of paid time off per year for full-time employees.
• Eight full-day paid holidays and two half-day paid holidays.
• 403(b) retirement savings plan with employer match up to 5%.
• MET and MESP 529 savings plans.
• Pet insurance.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed