RN SUPERVISOR - COORDINATION CENTER

Froedtert • Menomonee Falls, WI

1d • Onsite

About The Position

The Coordination Center RN supervisor supports and collaborates with the Manager in overseeing the day-to-day operational activities. This individual must be able to apply principles of leadership, customer service, and human relations in the overall supervision and coordination of staff with primary accountability during the PM shift. This role is responsible for managing staffing resources, coordination of quality improvement initiatives, recruitment, retention, hiring, managing performance, and supporting the growth of staff. The RN Supervisor ensures resources are available and all work is accomplished in accordance with policies and procedures. The RN supervisor performs introductory evaluations, mid-year and annual performance evaluations. Provides coaching for staff and teams. Manages staff relations concerns and partners appropriately with manager and HR. The RN Supervisor supports team scheduling/staffing, real-time data analytics, and Access Center call logs. The RN Supervisor acts as a clinical and support service resource for staff, physicians, and other internal/external customers assuring optimal team-based care. Other duties as assigned. This person may be delegated additional responsibilities as needed in the absence of the Manager.

Requirements

• A minimum of 3 years of experience in acute care setting
• Leadership experience (lead, charge, or formal leadership)
• ICU, Step-down, or ED RN experience
• Excellent verbal and written communication skills
• Proficiency in basic computer skills including Microsoft Word, Excel, PowerPoint, and Outlook
• Required current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact)

Nice To Haves

• Quality improvement, process improvement, team building, problem solving and coaching experience
• Commitment to outstanding customer service and interpersonal skills

Responsibilities

• Overseeing day-to-day operational activities
• Applying principles of leadership, customer service, and human relations
• Supervising and coordinating staff
• Managing staffing resources
• Coordination of quality improvement initiatives
• Recruitment, retention, hiring, and managing performance
• Supporting the growth of staff
• Ensuring resources are available and work is accomplished in accordance with policies and procedures
• Performing introductory evaluations, mid-year and annual performance evaluations
• Providing coaching for staff and teams
• Managing staff relations concerns and partnering with manager and HR
• Supporting team scheduling/staffing, real-time data analytics, and Access Center call logs
• Acting as a clinical and support service resource for staff, physicians, and other internal/external customers
• Delegated additional responsibilities as needed in the absence of the Manager

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Manager