RN Regional Quality Assurance QAPI

Good Shepherd Hospice • Springfield, MO

4d

About The Position

Good Shepherd Hospice is seeking a compassionate, high-performing Registered Nurse for the Regional Quality Assurance role. The Regional Quality Assurance Nurse is the primary compliance resource for assigned locations and works closely with the Compliance Officer. The role helps assure quality patient care and that client and caregiver expectations are met in clinical care areas.

The nurse conducts compliance and quality reviews, monitors clinical documentation, supports and educates nursing staff, investigates concerns, and helps develop corrective action plans. The role includes regular visits to facilities, ride-alongs, hands-on training, and collaboration with clinical staff and leadership. The contract duration is 6–9 months. The candidate is ideally local to Springfield and able to work from the Springfield/Joplin office 2–3 days per week.

Requirements

• Licensed as a Registered Nurse in the state of employment.
• At least two years of hospice experience.
• Previous clinical experience in home health, long-term care, oncology, or geriatric nursing.
• Previous experience dealing with client organizations and management functions.
• Knowledge of nursing theory and practice.
• Knowledge of medications sufficient to recognize signs and symptoms of side effects.
• Ability to deal with a variety of personalities and situations.
• Basic knowledge of patient-information confidentiality.
• Active listening skills.
• Management experience.
• Knowledge of conducting investigations and quality reviews and writing plans of correction.

Nice To Haves

• Utilization review, compliance, or quality improvement experience.

Responsibilities

• Assist the Compliance Officer with monthly reviews at assigned locations to ensure compliance.
• Take primary responsibility for formulating and executing action plans to correct review findings.
• Work with clinical staff to promote nursing care consistent with established plans of care and maximize patient and family comfort and health through mentorship and education.
• Make regular facility visits to assess customer service, provide education, resolve complaints, and evaluate service provision.
• Conduct investigations as directed by the Compliance Officer.
• Ensure timely follow-up and resolution of complaints or concerns as directed by the supervisor.
• Provide ongoing quality monitoring at assigned locations.
• Partner with clinical staff to review documentation and monitor the accuracy and completeness of clinical records.
• Attend quality reviews and surveys for assigned locations.
• Assist with writing plans of correction for statements of deficiencies as directed by the supervisor.
• Provide clinical education and support, mentor nursing staff, and conduct ride-alongs and hands-on training with nurses and leadership.
• Perform quality reviews of medical records.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed