The role supports pharmacy operations by coordinating daily department activities, assigning work, overseeing personnel, and helping ensure efficient medication preparation and distribution. It provides pharmaceutical services as prescribed, including interpreting orders, reviewing patient profiles, preparing and dispensing medications, counseling patients when indicated, and documenting services accurately. The position also serves as a pharmacy resource and liaison to patients, families, physicians, nursing staff, and other personnel; helps address inquiries, complaints, and operational issues; and supports employee orientation, student supervision, and departmental policies. The role operates pharmacy computer systems, maintains administrative and compliance records, prepares reports and data analyses, and supports budget, purchasing, inventory, and equipment maintenance. It participates in quality improvement and special projects, maintains a safe and orderly environment, and completes required training and continuing education. Additional duties include cashiering and insurance claims oversight, assisting outpatient customers, processing prescriptions and prior authorizations, and providing pharmacy coverage as needed. The position may require night, weekend, holiday, and on-call coverage.
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Career Level
Mid Level