RN Phone Triage

Native American Community • Minneapolis, MN

3d • $39 - $50 • Onsite

About The Position

NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native American families. We offer a full range of healthcare services that include Medical, Behavioral Health, Dental, and Substance Abuse. The ideal candidate should have clinical experience in community care and a nursing triage background. This position reports to the Nursing Supervisor Candidates must possess strong communication and organizational skills as well as the ability to resolve workplace issues effectively.

Requirements

• Minimum 2 year experience providing direct patient care services in clinic setting, preferably in nursing triage
• Registered Nurse (RN)
• active, unrestricted license to practice in Minnesota
• BLS CPR
• proof of current COVID-19 vaccination
• Internet Software
• Spreadsheet Software (Excel)
• Word Processing Software (Word)
• Electronic Mail Software (Outlook)
• Presentation software (PowerPoint)
• Works well independently and on a team
• excellent communication, customer service, and case management skills.

Nice To Haves

• previous experience working with Native Americans or other marginalized communities
• experience using EMR

Responsibilities

• Responsible for managing patient phone calls and patient triage (phone and walk in) including but not limited to communicating abnormal labs and other orders directed by providers.
• Assess patient concerns/problems for all age groups over the phone through the collection of health data
• Plan/prioritize, implement and advise treatment based on approved protocols
• Completes prescription refills using approved company protocols
• Hospital follow-up calls
• Help develop and update written protocols
• Works with NACC’s leadership team to carry out projects as they relate to the nursing team.
• Attends regular meetings with Medical Director, care coordinator and medical teams as needed for planning and reporting.
• Other related duties requested by Medical Leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed