RN Patient Navigator

Healthier Mississippi People LLC • Jackson, MS

13h • Onsite

About The Position

Enhances the patient experience by providing a seamless navigation process from diagnosis through end of care. Responsible for collaborating with physicians and members of the multidisciplinary teams to triage, coordinate, and consistently manage patient care by assuming the role of resource person for the patient and the multidisciplinary team. Works with patients and families to answer questions, provide emotional support and solve issues concerning the cycle of care.

Requirements

• Knowledge of clinical nursing care procedures and protocols.
• Verbal and written communication skills.
• Interpersonal skills.
• Knowledge and understanding of computer systems, tools and programs.
• Ability to work in a team environment.
• Must be licensed as RN for two (2) years.
• Valid RN license.

Nice To Haves

• Specialty or case management experience preferred.

Responsibilities

• Navigates patient through the continuum of care.
• Educates patients (and possibly family members) on topics such as the nature and status of patient's condition and care deliver goals based on patient specific care plan.
• Serves as liaison for patients/families, providers, nursing and other appropriate staff.
• Expedites flow of patients through clinic appointments; works with support staff to coordinate and schedule patients appropriately
• Proactively assesses the needs of the patient prior to arrival through review of clinic provider treatment and appointment schedules.
• Provides a visible and specific channel through which patients can seek solutions to problems concerns, and unmet needs.
• Interacts regularly or as needed with the multidisciplinary team, clinic staff, clinical support services, social workers, dietary, patient resource services, financial counseling and other hospital services to ensure integrated care.
• Participates in and/or leads quality improvement processes to enhance the operations of the program and overall patient satisfaction.
• Develops, improves, and coordinates a system which organizes the flow of patients from referral through treatment, including evaluation and education and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level