RN Patient Flow Coordinator - OLG Patient Flow - Full Time 11a-11p

Ochsner Health • Lafayette, LA

1d

About The Position

This role provides oversight and makes decisions related to patient flow, including directing and coordinating bed control, hospital admissions and transfers, and parallel processing of environmental services (EVS) and transport operations. It oversees the coordination, triage, registration, and communication of transfer and consultation requests, working with a multidisciplinary team to determine an appropriate course of action for the patient, physician, and hospital. The position provides clinical oversight for patient flow and bed placement, supports organizational goals and patient-centered care, and facilitates coordination among leadership, medical staff, nursing units, and interdisciplinary teams.

The role also evaluates staffing needs and capacity surge plans, collects and evaluates data, conducts rounds, and supervises day-to-day nursing unit operations. It requires an associate’s degree in nursing, science, or a related field and an active RN license in the state of practice. The work is performed in a patient care setting with routine exposure to blood, body fluids, tissue, communicable disease risks, and potentially hazardous medications or waste. The position is classified as medium work, with occasional exertion of 20–50 pounds, frequent exertion of 10–25 pounds, and constant exertion of up to 10 pounds.

Requirements

• Associate’s degree in nursing, science, or a related field.
• Three years of clinical experience.
• Registered nurse (RN) licensure in the state of practice.
• Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient-care process.
• Proficiency with computers, software, and web-based applications, including SharePoint, Microsoft Excel, and Word.
• Ability to maintain professional and technical knowledge and required licensure and certifications through continuing education and professional development.

Nice To Haves

• Bachelor’s degree in nursing.
• Supervisory experience or transfer/call center experience.
• Basic Life Support (BLS) certification from the American Heart Association.
• Advanced Cardiovascular Life Support (ACLS) certification from the American Heart Association.
• Pediatric Advanced Life Support (PALS) certification from the American Heart Association.

Responsibilities

• Provide clinical oversight and critical thinking for daily patient-flow and bed-placement decisions.
• Support hospital administration, management, and nursing staff in achieving organizational goals and providing patient-centered care in alignment with the strategic plan.
• Facilitate professional relationships among leadership, medical staff, and interdisciplinary teams to assign patient rooms based on diagnosis, acuity, and patient flow.
• Evaluate and facilitate staffing needs in collaboration with nursing units, using resources for capacity surges and patient-flow escalation plans.
• Complete accurate data collection, monitoring, and evaluation.
• Conduct rounds and supervise day-to-day nursing unit operations.
• Participate in semiannual telemedicine, business development, and hospital outreach activities.
• Adapt communication and approach to the specific patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permission, and adjusting communication style.
• Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensure compliance.
• Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree