RN Patient Care Supervisor Surgical Services

Allina Health System • Coon Rapids, MN

13d • Onsite

About The Position

The RN Patient Care Supervisor functions as a clinical-setting supervisor, resource, educational support, communication liaison, and role model of professional nursing practice. The role assists the Patient Care Manager (PCM) with day-to-day operations and clinical coordination of the unit, and participates in planning, implementing, coordinating, and evaluating patient care, staff education, and management activities as delegated by the PCM. This position is based at the Mercy Procedural Care Center in Coon Rapids, Minnesota, and is a 1.0 FTE day-shift role with eight-hour shifts, 40 hours per week, no weekend rotation, and travel as needed.

The supervisor oversees staff performance and development, staffing and productivity, patient care coordination, compliance, safety, staff education and competency, equipment processes, and unit quality improvement. The role collaborates with the PCM, clinical nurse specialists, charge nurses, preceptors, unit councils, other departments, and peers to support coordinated, high-quality care.

Requirements

• Bachelor's degree in nursing, or an associate's or vocational degree in nursing with a related bachelor's degree or active enrollment in a BSN/BAN program.
• 3 to 7 years of inpatient hospital nursing experience.
• Licensed Registered Nurse through the Minnesota Board of Nursing if working in Minnesota.
• Licensed Registered Nurse through the Wisconsin Department of Safety and Professional Services if working in Wisconsin.
• For Abbott Northwestern Hospital (Surgical Services excluding Endoscopy), United Hospital, United Hospital–Hastings Regina Campus, or St. Francis Regional Medical Center: current BLS certification from the American Heart Association or American Red Cross, or Allina in-house BLS training within 30 days of hire.
• For all other locations: current ACLS certification from the American Heart Association or ALS certification from the American Red Cross, or Allina in-house ACLS training within 60 days of hire.

Nice To Haves

• Certification in a clinical specialty.

Responsibilities

• Supervise and evaluate employee performance, assist with recruitment and hiring, and onboard, orient, coach, mentor, and support staff.
• Manage staff assignments and productivity, set clear expectations, and support coverage planning based on census, patient acuity, unit activity, and the staffing plan.
• Conduct annual evaluations and necessary corrective action for assigned staff, and communicate with the PCM about personnel development and performance.
• Educate staff about new or changed regulations, policies, procedures, and compliance requirements; ensure adherence to regulations, competencies, and workplace safety procedures.
• Design work processes and direct performance to comply with applicable rules, regulations, accreditation standards, and laws.
• Demonstrate population-specific knowledge and model safe work practices in patient, family, and visitor interactions and daily decisions.
• Coordinate nursing care in accordance with unit philosophy, goals, and patient care priorities, and assist the PCM with developing, implementing, and evaluating patient care delivery systems.
• Maintain clinical knowledge of the patient population and support patient care activities when needed beyond scheduled staffing.
• Support the charge nurse in making assignments that account for patient acuity, staff competence, and skill development.
• Establish processes for equipment function, repair, and routine maintenance.
• Model professional nursing practice and help ensure clinical outcomes through staff competency, orientation, and education programs.
• Work with the CNS and PCM to identify learning needs and develop education and competency plans; coordinate unit-based education and help evaluate outcomes.
• Coordinate unit orientation and preceptor programs with preceptors, including individual orientation plans and schedules based on learning-needs assessments, and help develop unit preceptors.
• Assist with coordination of students receiving clinical experience on the unit.
• Support ongoing unit quality improvement, integrate findings and action plans into practice, and use quality and patient satisfaction data to improve care.
• Collaborate with unit councils, other departments, and peers to identify and reduce barriers to coordinated care.
• Perform other duties as assigned.

Benefits

• Medical and dental benefits
• PTO/time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness coverage
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support and assistance navigating the Federal Public Service Loan Forgiveness Program
• Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools

What This Job Offers

• Job Type: Full-time
• Career Level: Manager