About The Position

The Quality Assurance Coordinator supports quality improvement efforts in a correctional health care setting by managing the collection, review, and sharing of performance data. Working under site leadership, the coordinator helps ensure records and documentation meet required protocols and health care standards. The role monitors compliance and supports quality improvement activities tied to CalAIM programs, helping evaluate performance and promote accountability for care delivered to the justice-involved population. The position requires skills in healthcare quality assurance, auditing, data analysis, and regulatory compliance. The coordinator reviews medical records, tracks CalAIM performance measures, identifies documentation or process gaps, and develops practical corrective action plans. The role also requires strong written communication, report preparation, organization, attention to detail, and collaboration with clinical and operational leaders, as well as understanding of Medi-Cal requirements, CalAIM Justice-Involved initiatives, and quality improvement tools in correctional health care.

Requirements

  • Graduate of a nationally accredited nursing program.
  • At least one year of relevant healthcare experience.
  • Two or more years of quality assurance experience or a recognized quality certification, such as Green Belt, Certified Quality Technician, Quality Improvement Associate, or Quality Inspector.
  • Previous correctional or detention healthcare experience.
  • Graduate degree from an accredited college or university required.
  • Training in processes and quality tools.
  • Current and maintained lifesaving BLS certification through AHA.
  • Current and maintained lifesaving ACLS certification through AHA.
  • Understanding of CalAIM policies and Medi-Cal requirements.
  • Must reside in the United States.

Nice To Haves

  • Graduate degree from a nationally accredited nursing program preferred.

Responsibilities

  • Collect, analyze, and oversee quality performance data and related data entry.
  • Design, conduct, and evaluate quality audits, reviews, and control plans.
  • Perform and coordinate medical record and documentation reviews to abstract relevant data.
  • Prepare and generate reports on performance against quality indicators and CalAIM metrics.
  • Collaborate with leadership to address gaps, support training efforts, and implement corrective actions.
  • Monitor compliance and support quality improvement activities related to CalAIM programs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • DailyPay
  • Tuition assistance and dependent scholarships
  • Employee Assistance Program, including free counseling and health coaching
  • Company-paid life insurance
  • Tax-free Health Spending Accounts (HSA)
  • Wellness program featuring fitness memberships and product discounts
  • Preferred banking partnership and discounted rates for home and auto loans
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