RN Nurse Case Manager

Rogue Community Health • Butte Falls, OR

8d • Hybrid

About The Position

Rogue Community Health is looking for an RN Nurse Case Manager for their clinics who is committed to exceptional patient care and supporting staff within a cohesive team environment. This position will ensure the efficient and effective flow of patients during scheduled clinics. Within the RN scope of practice, utilize the nursing process to provide patient care and education focusing on patient engagement and behavioral change, treatment compliance, and health risk factor reduction. This position will work collaboratively through joint planning and problem-solving with clinic staff to improve the management and stability of medically complex patients, aiming to reduce ER visits, hospitalizations, treatment-related complications, and improve patient quality of life. Employees are assigned a primary work location but may be reassigned to another RCH work site to support patient access and operational needs. Flexibility in work location is a condition of employment.

Requirements

• RN license
• Commitment to exceptional patient care
• Interest in supporting staff within a cohesive team environment
• Ability to utilize the nursing process for patient care and education
• Focus on patient engagement and behavioral change, treatment compliance, and health risk factor reduction
• Collaborative approach to joint planning and problem-solving with clinic staff
• Ability to improve the management and stability of medically complex patients
• Must work 20 hours per week or more to be benefit-eligible
• Required to complete a criminal background check
• Required to complete a pre-employment drug screen once a conditional offer is accepted

Nice To Haves

• Experience in case management for patients with chronic disease, substance abuse, DSM V, chronic pain, insulin-dependent diabetes, or requiring care management between multiple team members.

Responsibilities

• Coordinate the care essential to the assessment, promotion, maintenance and restoration of health and wellness for patients with exceptional care needs, defined as patients with chronic disease, substance abuse, DSM V or chronic pain, all insulin dependent diabetics and patients who require care management between multiple care management team members.
• Screen and enroll patients in the Exceptional Needs Case Management Program, ensure appropriate documentation and tracking of patient goals and outcomes.
• Promote patient engagement and behavioral change with patient education through planned, regular interactions with the patient and family/caregivers.
• Plan with the patient, family, and care team for care that is feasible and within the physical, financial and emotional resources of the individual, including addressing barriers when the patient has not met treatment goals.
• Develop, implement, evaluate and communicate to the patient/family and care team members the plan of care for managing the patient’s needs.
• Facilitate referrals to specialists and community resources needed to manage the patient’s care.
• Coordinate responses to patient needs and facilitate communication between patient, care team and stakeholders.
• Interpret to the patient and family diagnoses and treatment plans.
• Teach basic principles and assist patients in managing their chronic diseases through setting self-management goals, self-efficacy and behavior change.
• Respond to phone calls and MyChart communications from patients, triage requests and respond according to need.
• Schedule qualified patients for appointments based on established protocol, identified need, and availability of appointments, including following up with patients/families who have not kept important appointments.
• Maintain accurate and legible records of interventions.
• Participate in monthly nurse meetings to ensure quality patient care and improved patient outcomes.
• Participate in projects and initiatives as assigned by supervisor.

Benefits

• Opportunity for 4 or 5-day Work Week
• Mental Health Paid Time Off – Up To 10-Hours Per Quarter
• Generous PTO Accrual Annually
• Medical, Dental, Vision, and Partially Paid Family Coverage
• No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability
• Holiday Pay (in addition to PTO)
• Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2026.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level