RN NICU Case Manager
About The Position
The Case Manager (CM) ensures high-quality, patient-centered care by managing rehabilitative care to support optimum outcomes. The CM provides, coordinates, and directs care according to each rehabilitation patient's needs, collaborates with the Rehab Program Director and Facility Case Management Director on departmental functions, and coordinates efforts within the rehabilitation team. The CM orients patients, families, and caregivers to the program, including the case manager's role, rehabilitation philosophy, continued-stay and discharge criteria, insurance benefits, grievance procedures, treatment planning, and patient rights and responsibilities. The CM coordinates education, encourages patient and family participation in team discussions, helps implement treatment plans that reflect patient strengths, abilities, needs, and preferences, and facilitates patient involvement throughout rehabilitation. The role also documents discharge-planning and psychosocial assessment findings, communicates social, financial, and discharge needs and preferences, and promotes positive patient interactions and service.
Requirements
- Registered Nurse.
- Associate degree in nursing.
- Basic Cardiac Life Support.
- At least 2 years of experience in hospital case management or at least 3 years of experience in critical care nursing.
- At least 1 year of NICU experience.
Nice To Haves
- Bachelor of Science in Nursing (BSN).
- InterQual experience.
- Certification in Case Management.
Responsibilities
- Provide program orientation to patients, families, and caregivers, covering the case manager's role, rehabilitation philosophy, continued-stay and discharge criteria, Medicare and insurance benefits, grievance procedures, the treatment-plan process, and rights and responsibilities.
- Coordinate patient, family, and caregiver education.
- Promote patient and family participation in team discussions about plans, goals, and status through family conferences and other interactions.
- Ensure implementation of treatment plans that support each patient's strengths, abilities, needs, and preferences.
- Facilitate patient involvement throughout the rehabilitation process.
- Document findings from Discharge Planning Evaluations (DPEs) and psychosocial assessments.
- Communicate patients' and families' social, financial, and discharge needs and preferences.
- Promote consistent, positive patient interactions that advance patient service.
- Collaborate with the Rehab Program Director and Facility Case Management Director regarding departmental functions.
- Coordinate efforts within the rehabilitation team.
Benefits
- Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
- Free counseling and referral services.
- Paid time off and paid family leave.
- Long- and short-term disability coverage and leaves of absence.
- 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
- Employee Stock Purchase Plan.
- Flexible spending accounts.
- Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
- Fertility and family-building benefits and adoption assistance.
- Life insurance and supplemental health protection plans.
- Preferred banking partnerships, retirement-readiness tools, rollover support, and financial-wellbeing counseling.
- Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
