RN District Director of Clinical Services

Brookdale Senior Living Inc. • Santa Rosa, CA

7d

About The Position

The RN District Director of Clinical Services provides strategic clinical oversight and day-to-day operational support to Executive Directors, Health and Wellness Directors, clinical associates, and district and regional leaders across assigned communities. The role supports company goals by optimizing resources to promote quality care and service delivery, staff training and development, and risk management and regulatory compliance. The position requires frequent travel in Northern California and a California RN license and senior living experience.

The director implements and maintains clinical policies and procedures, conducts clinical quality audits and site visits, reviews resident assessments and documentation, and ensures survey readiness and compliance with Brookdale standards and state regulations. The role monitors quality metrics and clinical outcomes, supports corrective action and process improvement, and provides guidance on staffing, resident care levels, incident trends, and community clinical processes. It also supports resident and family satisfaction, provider and pharmacy relationships, and community programs related to resident wellbeing.

The position participates in hiring, onboarding, training, coaching, and mentoring Health and Wellness Directors and other field clinical associates. A bachelor's degree in nursing is preferred; an RN license and significant related experience, largely in geriatric care, are required. The role involves frequent travel, on-call responsibility, and possible occasional weekend, evening, or night work.

Requirements

• Licensed registered nurse; California RN license required.
• Minimum of five to seven years of related experience and/or training, most of which is in the geriatric field, or an equivalent combination of education and experience.
• Experience with elderly people required, with a thorough understanding of aging-related health issues.
• Valid driver's license and access to a private vehicle for business travel.
• Ability to make analytical decisions and use sound judgment to solve complex and varied problems.
• Significant knowledge of an advanced discipline and working knowledge of related fields, organizational processes, and the work environment.
• Ability to direct multiple functions and/or departments with responsibility for operational results.
• Ability to travel frequently for work.
• Ability to perform physical activities including standing, walking, sitting, handling or feeling with hands and fingers, reaching, stooping, kneeling, crouching, crawling, talking, hearing, and seeing; lift up to 25 pounds.
• Ability to work on-call; occasional weekend, evening, or night work may be needed.
• Ability to work with possible exposure to communicable diseases, infections, latex, blood-borne pathogens, and various drug, chemical, infectious, or biological hazards.

Nice To Haves

• Bachelor of Science in Nursing (B.S.N.) from a four-year college or university preferred.
• Senior living experience.

Responsibilities

• Implement and maintain community support center clinical policies and procedures.
• Conduct regular clinical quality audits through community site visits and audits of health care areas; assess compliance, resident assessments, staffing, training, and quality assurance; provide written findings and ensure risk action plans are in place.
• Analyze community models to support appropriate staffing of clinical positions based on community size and residents receiving services.
• Support quality care and service delivery and the development of medical professional relationships within communities, including alignment with value-based provider groups.
• Oversee community survey readiness for regulatory compliance.
• Monitor compliance and assist communities with root-cause analysis and corrective actions for clinical quality metrics and outcomes, including falls, elopements, medication administration, psychotropic drug reduction, and skin integrity; support infection control and risk management with Executive Directors.
• Analyze resident incident reports and support corrective action plans.
• Verify that Community Care Conferences and Collaborative Care Processes are in place and plan to attend virtually or in person as needed.
• Review resident clinical assessments for accuracy and confirm that clinical services are documented in the appropriate system or record.
• Ensure the CARE process is executed appropriately to address controllable resident move-outs.
• Provide clinical guidance to field staff in determining appropriate levels of care for resident move-ins.
• Support resident and family satisfaction related to clinical care and its impact on the community.
• Promote preferred pharmacy relationships and resident participation; support innovative projects and implementations that advance resident wellbeing or satisfaction.
• Support the community-based Personal Solutions program by ensuring a community leader is identified, encouraging resident participation, and helping manage the budgeted goal.
• Participate in hiring, training, onboarding, coaching, and mentoring Health and Wellness Directors and other field clinical associates, including supporting their first 90 days.
• Analyze resident and medication incident reports, assess trends, review healthcare reports and move-outs, and assist with process improvement plans.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates outside California
• Optional identity theft protection and pet insurance
• Paid time off
• Paid holidays
• Company-provided life insurance
• Adoption benefit
• Short- and long-term disability
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional accident, critical illness, hospital indemnity insurance, and legal plan
• Tuition reimbursement
• Annual bonus incentive eligibility for full-time associates in the role
• Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates employed for at least one year
• Professional development and ongoing health and wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director