RN-Clinical Quality Liaison

Viva Health•Birmingham, AL

About The Position

VIVA HEALTH is seeking an RN, Clinical Quality Liaison to improve quality outcomes and risk adjustment performance within the University of Alabama (UAB) health system and a large clinical practice. The practice-dedicated role serves as the primary clinical liaison for Primary Care Physicians (PCPs) and practice staff, driving performance improvement related to Star Ratings, HEDIS measures, risk adjustment, and coding completeness. The position uses advanced clinical knowledge, analytical skills, practice engagement, workflow redesign, clinical education, and data-driven targeting to influence change. It translates organizational goals into sustainable, scalable solutions within the assigned practice that support quality outcomes and financial performance drivers. Travel to locations within the VIVA HEALTH service area may be required using reliable transportation insured in accordance with company policy.

Requirements

  • Graduate of an accredited professional nursing program; ADN or BSN.
  • At least 5 years of experience in quality improvement, population health, or practice performance support.
  • Current RN license in good standing with the Alabama Board of Nursing.
  • Willingness to submit to vaccine testing and screening.
  • Strong clinical assessment and judgment.
  • Working knowledge of Star Ratings, HEDIS, and risk adjustment methodologies.
  • Ability to interpret data and translate metrics into targeted clinical action.
  • Ability to engage, educate, and influence physicians and practice staff.
  • Experience with workflow redesign and performance improvement initiatives.
  • Organized, detail-oriented, and skilled at multitasking.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office products and EHR systems.
  • Ability to work under pressure and manage multiple priorities with limited supervision.
  • Valid driver's license in good standing.
  • Reliable means of transportation insured in accordance with company policy for travel within the VIVA HEALTH service area.

Nice To Haves

  • Experience supporting risk adjustment, coding, or data-driven performance initiatives.
  • Experience supporting coding completeness or chronic condition documentation.
  • Familiarity with attribution management and population-level analytics.

Responsibilities

  • Serve as the primary clinical liaison for Primary Care Physicians and practice staff in the assigned practice.
  • Drive performance improvement related to Star Ratings, HEDIS measures, risk adjustment, and coding completeness.
  • Engage, educate, and influence physicians and practice staff.
  • Support workflow redesign and performance improvement initiatives.
  • Interpret data and translate metrics into targeted clinical action.
  • Develop sustainable, scalable practice-level solutions that support quality outcomes and financial performance.
  • Travel to locations within the VIVA HEALTH service area as needed.
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