RN Clinical Manager

CenterWell•Kinston, NC
•Onsite

About The Position

The RN Clinical Manager at CenterWell Home Health leads and supports a team of clinicians providing home-based care. Reporting to the Branch Director, the manager guides clinical practice, coordinates patient services, supports clinical decision-making, and helps patients achieve greater independence while enabling clinicians to thrive. The role is on-site at the CWHH Kinston, North Carolina branch and is scheduled for 40 hours per week. Normal operating hours are Monday through Friday, 8 a.m. to 5 p.m. Eastern Time, with a rotating on-call shift. The manager oversees clinical documentation, audits, billing compliance, case-management quality, and outcomes. The role includes staff leadership and development, review and validation of OASIS and other clinical records, quality monitoring and improvement work, regulatory readiness, and staff education. Limited direct patient care may be provided in exceptional or unplanned circumstances. This patient-facing role is subject to Humana’s TB screening program and driver safety requirements. It is eligible for an annual incentive bonus with payouts quarterly and annually. The posted base-pay range is $77,200–$106,200 per year; individual pay depends on factors including location, skills, experience, education, and certifications.

Requirements

  • Graduate of an accredited School of Nursing.
  • Current state license as a Registered Nurse.
  • Proof of current CPR certification.
  • Valid driver's license, auto insurance, and reliable transportation.
  • At least 2 years of experience as a Registered Nurse.

Nice To Haves

  • Traditional home health experience.
  • Management and people-leadership experience.
  • OASIS experience.
  • OASIS certification (HCS-O, COQS, and/or COS-C).
  • Homecare Homebase (HCHB) experience.
  • Foundational knowledge and basic understanding of CMS PDGM.

Responsibilities

  • Guide, support, and educate clinicians; assist with goal setting, care planning, and clinical decision-making; and remain available during operating hours for clinical support.
  • Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards, and monitor case-management quality and outcomes.
  • Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
  • Review and audit OASIS, visit notes, and plans of care for accuracy, completeness, and compliance with Medicare and CMS accreditation standards.
  • Collaborate with field-based clinicians to ensure timely documentation submission and resolve deficiencies or inconsistencies.
  • Assist with OASIS accuracy and validation, ensuring data entry aligns with care plans and physician orders.
  • Monitor outcome-based quality indicators and help develop performance-improvement plans.
  • Participate in quality-improvement projects, internal audits, and regulatory survey readiness.
  • Track and report quality metrics, trends, and improvement areas to leadership.
  • Provide staff education and support regarding compliance issues and documentation standards.
  • Stay current on federal and state regulations related to home health care and quality assurance.
  • Provide direct patient care on a limited basis in exceptional or unplanned circumstances.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Annual incentive bonus, with payouts quarterly and annually
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