RN Clinical Manager - Hospice

UnitedHealth Group • Norfolk, NE

4d

About The Position

The RN Clinical Manager Hospice provides leadership, supervision, and coordination of therapy services to ensure high-quality, compliant, and cost-effective patient care. The role maintains fiscal responsibility, facilitates patient care communication, and supports referrals, scheduling, patient visits, and documentation as needed.

The manager is responsible for the overall quality of patient care and clinical performance of nurses and aides, and organizes clinical operations for the care center. The role works with intake on referrals and admissions, oversees scheduling and payor verification, and ensures documentation issues are resolved. It also supports care planning, staff training, and the investigation and resolution of patient, family, and physician concerns. Direct patient care may be provided infrequently in emergencies, and participation in the on-call process is required.

Requirements

• Associate or bachelor’s degree in nursing.
• At least 1 year of clinical RN experience in home health or hospice.
• At least 1 year of RN management experience.
• Current RN license specific to the state(s) assigned for work.
• Current CPR certification.

Responsibilities

• Support, participate, and work cooperatively with the director of staffing.
• Be responsible for the overall quality of patient care and clinical performance of nurses and aides.
• Organize clinical operations for the care center.
• Review requests for services and determine patient eligibility and suitability for home care services.
• Work with intake to coordinate patient referrals and admissions.
• Oversee scheduling.
• Oversee payor verification and precertification requirements.
• Review other staff members’ documentation and ensure missing, incomplete, or untimely documentation issues are resolved.
• Assist clinicians in establishing immediate and long-term patient goals, setting priorities, and developing the Plan of Care (POC).
• Regularly evaluate patient needs and make necessary plan-of-care revisions in collaboration with clinicians.
• May provide direct patient care infrequently in emergencies.
• Participate in the on-call process.
• Assist with staff training to ensure quality care, compliance, and fiscal responsibility.
• Participate in the investigation and resolution of patient, family, and physician concerns.

Benefits

• Comprehensive benefits package, subject to eligibility requirements.
• Incentive and recognition programs, subject to eligibility requirements.
• Equity stock purchase, subject to eligibility requirements.
• 401(k) contribution, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree