RN Clinical Manager
About The Position
The RN Clinical Manager at CenterWell Home Health leads and supports a team of clinicians providing compassionate, high-quality home-based care. Reporting to the Branch Director, the manager guides clinical practice, coordinates patient services, and supports patients in achieving greater independence while helping clinicians succeed. The position is on-site at the CWHH Kinston, North Carolina branch and is full-time, 40 hours per week. Normal operating hours are Monday through Friday, 8 a.m. to 5 p.m. Eastern Time, with a rotating on-call shift. Limited direct patient care may be provided in exceptional or unplanned circumstances. The role oversees clinical documentation, audits, billing compliance, case management quality, and patient outcomes. It supports staff through education, coaching, performance management, and clinical guidance, and participates in hiring and training. The Clinical Manager also monitors quality indicators, reports trends to leadership, contributes to improvement initiatives and regulatory readiness, and stays current with applicable home health regulations. The role is eligible for an annual incentive bonus with potential quarterly and annual payouts.
Requirements
- Graduate of an accredited School of Nursing.
- Current state license as a Registered Nurse.
- Proof of current CPR certification.
- Valid driver's license, auto insurance, and reliable transportation.
- At least 2 years of experience as a Registered Nurse.
Nice To Haves
- Traditional home health experience.
- Management and people leadership experience.
- OASIS experience.
- OASIS certification (HCS-O, COQS, and/or COS-C).
- Homecare Homebase (HCHB) experience.
- Foundational knowledge and basic understanding of CMS PDGM.
Responsibilities
- Guide, support, and educate clinicians; assist with goal setting, care planning, and clinical decision-making; and remain available during operating hours for clinical support.
- Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
- Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
- Review and audit OASIS assessments, visit notes, and plans of care for accuracy, completeness, and compliance with Medicare and CMS accreditation standards.
- Collaborate with field-based clinicians to ensure timely documentation submission and resolve deficiencies or inconsistencies.
- Assist with OASIS accuracy and validation, ensuring data entry aligns with care plans and physician orders.
- Monitor outcome-based quality indicators and assist in developing performance improvement plans.
- Participate in quality improvement projects, internal audits, and regulatory survey readiness.
- Track and report quality metrics, trends, and areas for improvement to leadership.
- Provide staff education and support regarding compliance issues and documentation standards.
- Stay current on federal and state regulations related to home health care and quality assurance.
- Provide direct patient care on a limited basis in exceptional or unplanned circumstances.
Benefits
- Annual incentive bonus eligibility, with potential quarterly and annual payouts.
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Paid time off, company and personal holidays, and paid parental and caregiver leave.
- Short-term and long-term disability benefits.
- Life insurance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
