RN Clinical Liaison

Gentiva Hospice • Castle Rock, CO

1d

About The Position

The RN Clinical Liaison ensures hospice intake and referral processes are completed efficiently and effectively for patients, families, referral sources, and the organization. The role coordinates admissions, builds professional relationships, and supports community awareness of hospice services. The liaison assesses hospice eligibility, educates patients and families, completes documentation, coordinates admissions, and provides clear communication between referral sources and the hospice care team. The position includes daily visits to hospitals and facilities and outreach to referral partners.

Requirements

• Licensed nurse with at least three years of hospice experience.
• Current RN license to practice nursing in the state of employment.
• CPR certification.
• Valid driver’s license and automobile insurance.
• Strong knowledge of hospice care and the unique needs of patients and families.
• Familiarity with community resources and referral networks.
• Excellent patient assessment and documentation skills.
• Ability to supervise staff, coordinate services, and manage programs effectively.
• Strong communication and interpersonal skills, including sensitivity to diverse backgrounds.
• Compassion and sensitivity to terminally ill patients and their families.
• Flexibility to manage varied tasks and shifting priorities.
• Professional maturity, collaboration, and tact when working with interdisciplinary teams.
• Ability to influence and educate referral sources, patients, and families.
• Commitment to patient advocacy and quality care.

Nice To Haves

• BSN with five or more years of hospice experience.
• Prior experience as a discharge planner, case manager, or educator.

Responsibilities

• Receive and respond to referrals from hospitals, home health agencies, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
• Educate patients and families about hospice care, how it works, and its value.
• Complete required documentation and coordinate intake and admission, ensuring legal, clinical, and payer requirements are met.
• Serve as a liaison between referral sources and the hospice care team, supporting seamless handoffs, clear communication, and timely responses.
• Make daily visits to hospitals and facilities and maintain visibility and accessibility with discharge planners, case managers, and physicians.
• Build and maintain relationships with referral partners and identify outreach opportunities to increase awareness of hospice services.

Benefits

• Competitive pay
• 401(k) with company match
• Career advancement opportunities
• National and local recognition programs
• Teammate Assistance Fund
• Medical, dental, and vision insurance for full-time associates
• Mileage reimbursement or fleet vehicle program
• Paid time off and seven paid holidays
• Wellness programs and resources, including telemedicine, diabetes management, and joint and spine concierge care
• Education support and tuition assistance
• Free continuing education units (CEUs)
• Company-paid life and long-term disability insurance
• Voluntary benefits, including pet, critical illness, accident, and long-term care coverage
• FMLA, ADA, and other federal and state-required leaves
• Short-term disability
• Health Savings Account (HSA) contribution
• Tuition reimbursement
• Company phone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed