RN Clinical Coordinator (MMA)

Memorial Healthcare•Owosso, MI

10d

About The Position

The RN Clinical Coordinator provides clinical oversight across all Memorial Medical Associates (MMA) practice locations. In collaboration with the MMA Clinical Leadership team, the coordinator researches and implements best practices to support safe, high-quality patient care; helps develop education and training for clinical staff; and works with staff, providers, and leadership to standardize workflows and promote clinical excellence. The role emphasizes regulatory compliance, staff proficiency, and patient- and family-centered care. The coordinator provides clinical support and training, conducts practice visits and chart audits, supports clinical programs and performance improvement work, and serves as a liaison between MMA and Memorial Healthcare on regulatory, quality, safety, and infection-control matters. The position also supports vaccine management and the appropriate follow-up of safety events.

Requirements

Associate Degree of Nursing (ADN) or Bachelor of Science of Nursing (BSN).
Required RN license.
At least two years of nursing experience.
Proficiency using modern office, computer, and telephone equipment as used by Memorial Healthcare.
Ability to adapt and maintain focus in fast-paced, changing, or stressful situations.
Ability to read and interpret policies, operating instructions, white papers, regulations, rules, and laws.
Ability to communicate and interact professionally, courteously, and tactfully with coworkers, hospital staff, administration, patients, physicians, the public, and internal and external customers.
Ability to remain calm when facing adversity and communicate openly, honestly, and tactfully.
Ability to work as a team member with a positive, cooperative, and motivated attitude.
Ability to perform the stated physical activities, including frequent standing, kneeling, crouching, and lifting or carrying up to 20 pounds; may need to push, pull, or carry items weighing 20–100 pounds.
Ability to travel independently throughout the hospital and access patients and families in areas confined by space or equipment.
Ability to meet the stated vision, hearing, speaking, and motor coordination requirements, including using hand and finger movements and tools or equipment that require reaching.

Nice To Haves

Provider practice experience preferred.

Responsibilities

Provide clinical support to staff and providers across MMA practices.
Develop and deliver standardized clinical training for clinical staff upon hire and at least annually.
Provide individual clinical support and training to staff who need additional assistance.
Coordinate the Medical Assistant certification program under the supervision of the MMA Clinical Manager.
Visit MMA practices on a daily scheduled basis to observe workflows, audit documentation, and evaluate clinical skills.
Act as a liaison between MMA and Memorial Healthcare on matters including The Joint Commission, MIOSHA/OSHA, CLIA, quality and safety, and infection control.
Help coordinate follow-up for safety events affecting clinical care in MMA practices and participate in Root Cause Analysis when applicable.
Assist with development and coordination of the clinical staff preceptor program.
Partner with IS to support training on Electronic Medical Record workflows and proper documentation and quality-metric compliance.
Conduct regular randomized chart audits to verify clinical intake data, medication reconciliation, and allergy information and identify improvement opportunities.
Coordinate performance improvement projects affecting clinical care in MMA practices with practice managers and the MMA clinical leadership team.
Provide day-to-day support for the vaccine management program in collaboration with the MMA clinical leadership team.
Perform other duties as assigned.