RN Clinical Coordinator

WVU Medicine

2d • Onsite

About The Position

Participates in the supervision and coordination of nursing care and clinical operations within the Ambulatory Department. Oversees, coordinates, and assists with implementing quality assurance for direct patient care and clinical follow-up, and maintains the flow of patient care in clinical settings. Supports the department leadership team through effective leadership communication and conflict resolution. The role assists with staff supervision, scheduling, education, regulatory compliance, patient satisfaction, clinic operations, and patient care, and performs Staff RN duties in the clinic as necessary.

Requirements

• Current Registered Nurse license issued by the state where services will be provided, or a current multistate Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
• Obtain Basic Life Support certification within 30 days of hire.
• Two years of nursing experience.
• Knowledge of and appropriate application of the nursing process.
• Knowledge of professional theory, practice, and procedure.
• Ability to communicate clearly with patients, families, physicians, and other employees.

Nice To Haves

• Bachelor’s degree in Nursing (BSN).
• One year of management or supervisory experience.

Responsibilities

• Assist the Manager with supervising clinical support staff and coordinating patient care in the ambulatory clinic.
• Assist with planning staffing needs and developing and distributing daily work assignments and monthly staff schedules.
• Collaborate with department leadership and support staff to prioritize educational needs using indicators such as regulatory requirements, policy development, new technology, patient case studies, and quality assurance monitors.
• Assess employee learning needs and develop orientation and education plans.
• Assist with developing annual competency analysis system requirements and criteria to ensure employees have the knowledge, skills, and attitudes needed for their roles.
• Assess patient and family satisfaction issues during daily rounds and take appropriate action to resolve them.
• Ensure compliance with regulatory agency requirements.
• Collaborate with the Clinic Manager to develop department-specific standards, policies, procedures, protocols, documentation, and forms.
• Assist in coordinating outreach efforts, including community health clinics, physicals, and testing, and coordinate office-practice clinical research data collection according to research protocols.
• Provide input to the Director or Manager on staff hiring, retention, interviewing, and recruitment.
• Provide ongoing performance feedback and coach and counsel employees under the direction of the Director or Manager.
• Assist with equipment ordering, maintain knowledge of clinical service contracts and reference lab services, and purchase clinical and laboratory supplies.
• Assess patient problems and determine the type and level of care needed through phone and face-to-face triage to maintain efficient clinic flow and effective patient care.
• Assist department leadership in resolving patient complaints.
• Perform clinical Staff RN duties within the clinic as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed