RN - Clinic Triage Nurse - South Providence Family Medicine

University of Missouri Health Care • Columbia, MO

20h • $31 - $46 • Onsite

About The Position

MU Health Care is looking for a Clinic Triage Nurse to join their team at the South Providence Family Clinic. This role involves providing exceptional care by assessing patient needs over the phone, guiding them to appropriate care or self-care advice. The nurse will utilize compassion, expertise, and documentation skills to ensure high-quality care and continuity. There are also opportunities to contribute to direct patient care and collaborate with a multi-disciplinary team. This position is for a compassionate RN with a passion for nursing who wants to make a difference.

Requirements

• Missouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When primary state of residency changes, compact state RNs must apply under new state of residency within thirty (30) days.
• One year of RN experience.

Nice To Haves

• One (1) year of experience working with patients in ambulatory care.
• Three (3) years of RN experience.
• Additional license/certification requirements as determined by the hiring department

Responsibilities

• Monitors and responds to patient triage both in person and/or on the nurse phone line.
• Assesses life-threatening or crisis situations at the onset of a call and manages referrals to EMS. Based on further assessment and approved guidelines, refers to Emergency Center, Urgent Care, providers office or self-care at home. Follows appropriate evidence-based triage protocol as available and appropriate.
• Asks open-ended questions to identify actual or potential health problems. Speaks directly to individual with symptoms whenever possible.
• Documents every caller encounter in the electronic medical record (EMR) to include assessed needs, recommended actions and follow-up plan to ensure a high quality of care, effective continuity of care, and prudent risk management for the organization.
• Maintains and enhances an up-to-date level of knowledge regarding professional nursing practices and telehealth nursing.
• Provide quality care to patients and work with multi-disciplinary team to ensure the highest patient experience.
• May perform direct patient care duties within the clinic based on validated competency on the Clinics Primary Care RN Competency Summary Checklist. This may include but is not limited to nurse only visits, in person patient triage, managing patient portal messages and medication refill requests, complex patient education, patient intake, assisting with surgical/diagnostic tests and procedures, collecting specimens/point of care testing and complex dressing changes/wound care.
• May complete unit/department-specific duties as outlined in department documents.

Benefits

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed