The RN Case Manager works in either Utilization Management or Discharge Planning. In Discharge Planning, the Case Manager coordinates care for an assigned patient caseload in collaboration with physicians, nursing staff, and other health professionals to support efficient use of clinical resources, optimal clinical and continuing care, and financial outcomes. The role includes assessment, planning, facilitation, care coordination, evaluation, and advocacy to address patients’ and families’ comprehensive service needs through communication and available resources. In Utilization Management, the RN collaborates with patients and families, the interdisciplinary team, and payers to assess care progression from the acute-care episode through post-discharge for quality, efficiency, and effectiveness. The RN coordinates care delivery across the continuum and completes admission, continued-stay, and discharge reviews in accordance with federal regulations, insurance guidelines, and Baptist Health’s Utilization Management Plan. The position also protects revenue by reconciling physician orders, bed billing type, and medical necessity. Additional duties may be assigned within the scope of the role.
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Education Level
Associate degree