RN Case Manager

Good Shepherd Hospice•Houston, TX

About The Position

Good Shepherd Hospice is seeking a compassionate Registered Nurse Case Manager to serve patients and their families in Houston and surrounding communities. The RN provides nursing assessment, planning, and care to maximize the comfort and health of patients and families. The role includes responding promptly and appropriately to phone calls, making patient visits as necessary, and completing after-hours admissions and death visits as needed. The nurse shares in providing coverage to patients and families 24 hours a day, seven days a week.

Requirements

  • Currently licensed as a Registered Nurse in the state where care is provided.
  • Previous experience in hospice, home health, geriatrics, or general medical/surgical nursing.
  • Demonstrated commitment to the hospice philosophy of care.

Nice To Haves

  • Previous experience in hospice, home health, or geriatrics is preferred.

Responsibilities

  • Receive patient assignments from the Patient Care Manager or Case Manager.
  • Coordinate optimal care and use of resources by communicating with attending physicians, hospice staff, and other agencies as needed.
  • Cultivate communication and bereavement skills.
  • Maintain regular communication with the attending physician concerning patient and family care.
  • Contact families when assigned a new patient and maintain communication as requested or desired by the family.
  • Gather information about physical, psychological, social, and spiritual factors that may affect patient and family health, and incorporate it into the Plan of Care.
  • Maintain up-to-date patient records that clearly and accurately document problems, plans, actions, goals, and changes; submit paperwork as required by Medicare and Good Shepherd Hospice policies and procedures.
  • Teach patients and caregivers about medication administration, side effects and adverse reactions; personal care and oral hygiene; assisting with lifting, moving, ambulation, and exercise; disaster and safety management; and preparing for events preceding death.
  • Inform the Patient Care Manager about unusual or potentially problematic patient or family issues.
  • Attend hospice team meetings and other patient conferences, including care plan meetings, as deemed necessary by the Patient Care Manager.
  • Provide appropriate support at the time of death.
  • Share in providing 24-hour, seven-day-a-week coverage to patients and families.
  • Evaluate hospice aides every two weeks.
  • Evaluate LPNs at least once per month.
  • Develop an understanding of hospice philosophy through individualized studies.
  • Develop proficiency in pain management through individualized reading, in-services, or seminars.
  • Perform all other assigned tasks.
  • Respond promptly and appropriately to phone calls, make patient visits as necessary, and complete after-hours admissions and death visits as needed.
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