The RN Case Manager serves as a liaison and communicator among patients, caregivers, healthcare providers, multidisciplinary team members, post-acute care providers, and third-party payers. The role discusses alternative care options with patients and caregivers and assists the multidisciplinary team with discharge planning. The Case Manager facilitates patients’ movement through the healthcare continuum to support quality, cost-effective outcomes. The position manages care planning in anticipation of patients’ movement through the healthcare system, applies care-management policies and evidence-based criteria to evaluate level of care and continued appropriateness, and manages assigned patients according to their individual needs. The Case Manager prepares, executes, and reinforces post-discharge care plans and adapts communication and behavior to the needs of each patient population.
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