RN Case Manager - PRN - Weekends

Ochsner Clinic Foundation•New Orleans, LA

About The Position

The RN Case Manager serves as a liaison and communicator among patients, caregivers, healthcare providers, multidisciplinary team members, post-acute care providers, and third-party payers. The role discusses alternative care options with patients and caregivers and assists the multidisciplinary team with discharge planning. The Case Manager facilitates patients’ movement through the healthcare continuum to support quality, cost-effective outcomes. The position manages care planning in anticipation of patients’ movement through the healthcare system, applies care-management policies and evidence-based criteria to evaluate level of care and continued appropriateness, and manages assigned patients according to their individual needs. The Case Manager prepares, executes, and reinforces post-discharge care plans and adapts communication and behavior to the needs of each patient population.

Requirements

  • Registered nurse diploma.
  • At least 2 years of related experience.
  • Current registered nurse (RN) license in the state of practice.
  • Basic Life Support (BLS) certification through the American Heart Association.
  • Proficiency using computers, software, and web-based applications.
  • Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient-care process.
  • Good organizational and time-management skills.
  • Conflict-resolution skills and sound judgment and decision-making.

Nice To Haves

  • Associate or bachelor’s degree in nursing.
  • Certification in Case Management (CCM) or Health Care Management (CPHM).

Responsibilities

  • Serve as a liaison and communicator with patients, caregivers, healthcare providers, multidisciplinary team members, post-acute care providers, and third-party payers.
  • Discuss alternative care options with patients and caregivers and assist the multidisciplinary team with discharge-planning needs.
  • Facilitate movement along the healthcare continuum to help achieve quality, cost-effective outcomes.
  • Manage aspects of the planning process in anticipation of patients’ movement through the healthcare system.
  • Use care-management policies and procedures, including evidence-based criteria and assessment of level of care and continued appropriateness.
  • Manage assigned patients’ care through the healthcare system based on their individual needs.
  • Prepare, execute, and reinforce post-discharge care plans.
  • Adapt behavior and communication to the specific patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permissions, and adapting communication style.
  • Perform other related duties as required.
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