The RN Case Manager supports patients and families throughout their care journey by coordinating services, connecting them with resources, and developing individualized care plans. The role partners with physicians, nurses, and department leaders to support safe transitions, clear communication, and consistent quality across the continuum of care. The Case Manager guides patients and families through program orientation, including the rehabilitation philosophy, Medicare and insurance benefits, discharge criteria, and patient rights. The role coordinates patient, family, and caregiver education to encourage participation in treatment planning, goal discussions, and family conferences. It also completes psychosocial assessments and discharge planning evaluations, documents findings, and communicates patient needs across the care team. The position collaborates with the Rehab Program Director, Facility Case Management Director, and interdisciplinary team to provide seamless, patient-centered care, while promoting HCA Healthcare’s values of compassion, respect, and excellence.
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Education Level
Associate degree