RN Care Manager FT/PT

University of Arkansas•Little Rock, AR

About The Position

The RN Care Manager manages the continuum of care for assigned patients from admission through discharge. The role requires knowledge of the registered nurse scope of practice, current state requirements, CMS Conditions of Participation, EMTALA, the Patient Bill of Rights, AB 1203, and other federal or state regulatory requirements specific to discharge planning. The RN Care Manager partners with the multidisciplinary team and applies scientific evidence, best practices, relevant data, and UAMS’s Mission and Core Values. The position includes coordinating discharge planning, supporting patient- and family-centered care, contributing to performance improvement and evidence-based practice, and acting as a resource to colleagues. Other duties may be assigned.

Requirements

  • Baccalaureate Degree in Nursing, ADN, or Diploma RN Degree.
  • Three years of RN experience.
  • Current BLS certification.
  • Valid Arkansas Registered Nursing License.
  • Excellent communication skills.
  • Basic computer skills.
  • Strong work ethic and accountability.

Nice To Haves

  • National nursing certification.
  • BSN preferred.
  • Certified Case Manager (CCM) or American Case Management (ACM) certification.

Responsibilities

  • Initiate appropriate referrals to internal and external interdisciplinary teams.
  • Establish a working diagnosis for each patient at the time of the initial review.
  • Communicate the target length of stay and estimated discharge for each patient at the initial review, and coordinate discharge planning with the interdisciplinary team.
  • Document team, physician, and patient or family communications and concerns related to coordinating care and services.
  • Communicate with physicians about level of care or admission status when appropriate criteria are not met for inpatient, observation, or continued-stay review.
  • Take a proactive approach to timely discharges and document avoidable or denied days and discharge delays.
  • Identify patients and families with psychosocial or non-medical discharge planning needs and refer them to Social Work as appropriate.
  • Assess patients before discharge, determine whether the plan is appropriate, and revise it as needed.
  • Identify and refer cases appropriate for Ethics Committee consideration.
  • Participate in performance improvement, evidence-based practice, research, and quality improvement processes.
  • Systematically evaluate the quality and effectiveness of nursing practice and support integration of current evidence into nursing practice.
  • Promote an environment conducive to positive educational experiences for students and staff.
  • Provide effective patient and family education.
  • Implement the plan of care using an interdisciplinary, patient- and family-centered approach.
  • Collaborate and communicate effectively with the multidisciplinary team at all levels.
  • Communicate care through appropriate medical-record documentation.
  • Report care, system, or process variances through appropriate channels.
  • Act as a resource to others in performing duties and support the personal and professional development of UAMS employees.
  • Participate in staff recruitment and retention.
  • Facilitate development and implementation of evidence-based nursing practice standards that comply with applicable standards.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans for qualifying staff and family.
  • Holiday, vacation, and sick leave.
  • Education discount for staff and dependents (undergraduate only).
  • Retirement contribution matched by UAMS up to 10%.
  • Basic life insurance up to $50,000.
  • Career training and educational opportunities.
  • Merchant discounts.
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy.
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