RN Care Coordinator

Community Hospital San Bernardino • San Bernardino, CA

5d • $56 - $73

About The Position

The RN Care Coordinator serves as a clinical navigator supporting patients’ recovery and ensuring seamless, evidence-based, patient-centered transitions from admission through post-acute care. The role assesses, plans, and facilitates care across the continuum; advocates for patients by identifying and addressing barriers; and collaborates with multidisciplinary teams, physicians, insurers, and post-acute providers to optimize outcomes and reduce unnecessary readmissions.

The position requires advanced clinical judgment and understanding of utilization management. The Care Coordinator communicates and negotiates effectively, balances patient choice with evidence-based practice, and maintains compliance with federal and state regulations in a fast-paced hospital environment.

The role is based at Community Hospital of San Bernardino, a 343-bed acute care nonprofit hospital serving more than 75,000 patients annually. The hospital provides services including a Level II NICU, maternity care and pediatrics, behavioral health, and long-term subacute care for adults and children.

Requirements

• At least two years of acute hospital clinical experience, or a master’s degree in Case Management or a Nursing field in lieu of one year of experience.
• California RN license.
• Graduate of an accredited school of nursing.
• AHA BLS card.
• Ability to pass the annual inter-rater reliability test for Utilization Review products used.
• Ability to apply clinical guidelines to ensure progression of care.
• Critical-thinking and problem-solving skills.
• Ability to collaborate effectively with multiple stakeholders and work as a team player, assisting other team members as needed.
• Professional communication skills, including strong interpersonal and written communication.
• Understanding of how utilization management and case management programs integrate.
• Ability to thrive in a fast-paced, self-directed environment.
• Knowledge of CMS standards and requirements.
• Ability to prioritize and delegate work where indicated.
• Strong organization and time-management skills.
• Excellent customer-service and presentation skills.
• Ability to apply analytical and problem-solving skills and manage multiple tasks or projects.

Responsibilities

• Conduct clinical and psychosocial assessments and develop and implement discharge plans aligned with patient needs, preferences, and available community resources.
• Partner with the multidisciplinary team to support appropriate use of hospital resources and verify that care progression meets evidence-based clinical criteria.
• Manage complex transitions to post-acute care settings and communicate clearly with providers to reduce care gaps and prevent 30-day readmissions.
• Advocate for patients by addressing cultural, spiritual, and socioeconomic barriers and educating patients and families.
• Maintain required documentation and deliver patient notifications in accordance with hospital policies, quality standards, and healthcare regulations.
• Participate in hospital-wide performance improvement initiatives to improve patient experience, operational efficiency, and clinical outcomes.

What This Job Offers

• Job Type: Full-time