Care Coordinator, RN
About The Position
The Care Coordinator, RN with WakeMed's Hospitalist Team uses clinical nursing expertise to help patients navigate their care journey from admission through discharge. The role partners with physicians, case management, pharmacy, specialists, nursing teams, and ancillary departments to coordinate care, support appropriate levels of care, plan discharges, and promote safe, efficient, high-quality outcomes. The position also supports utilization management, patient advocacy, regulatory and payer compliance, and responsible resource use. Care Coordinators are an essential part of the Hospitalist Team and work across departments and campuses in a collaborative, professional healthcare environment. The role contributes to WakeMed's mission of improving community health and well-being.
Requirements
- Registered Nurse license in North Carolina is required.
- Graduate nursing education is required.
- At least 3 years of recent hospital-based nursing experience; 3 years of nursing experience in a related area is required.
- Experience in Emergency Department, Critical Care, or Medical/Surgical nursing is required.
- Strong working knowledge of Epic and electronic medical record systems.
- Experience coordinating patient care, discharge planning, and transitions of care.
- Exceptional communication and relationship-building skills.
- Ability to collaborate effectively across multiple departments and disciplines.
- Strong critical-thinking and problem-solving abilities.
- Highly organized with excellent attention to detail.
- Ability to prioritize competing demands and remain calm under pressure.
- Self-directed professional able to thrive in a dynamic healthcare environment.
- Passion for patient-centered care and positive outcomes.
Nice To Haves
- Bachelor's degree in Nursing preferred.
Responsibilities
- Coordinate inpatient and outpatient plans of care for hospitalized patients.
- Collaborate with physicians, case management, pharmacy, specialists, nursing teams, and other interdisciplinary partners to support patient care needs.
- Use clinical judgment to help ensure patients are aligned with the appropriate level of care.
- Facilitate comprehensive discharge planning and transitions of care.
- Advocate for patients, providers, and the organization while navigating complex clinical situations.
- Monitor and support compliance with regulatory, utilization management, and payer requirements.
- Identify barriers to care and proactively develop solutions that support positive patient outcomes.
- Review clinical information within Epic and other electronic medical record systems to support care coordination efforts.
- Partner with multidisciplinary teams to optimize quality, patient experience, safety, and resource utilization.
- Serve as a trusted clinical resource within the Hospitalist Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
