RN Care Coordinator - Full-Time

RiverView Health•Crookston, MN

6d•Onsite

About The Position

RiverView Health is a community-owned, membership-based nonprofit organization founded in 1898 and the sole community hospital in Crookston, Minnesota. It operates a 25-bed Critical Access Hospital, an outpatient chemical dependency treatment program, and five primary care and specialty clinics. The RN Care Coordinator contributes to efficient and effective clinic services by coordinating care for adults, children, and families, including people experiencing high-risk or complex physical and/or mental health issues. The role works closely with patients, families, providers, and community partners to develop individualized care plans, improve access to services, support chronic disease management, and help patients achieve healthcare goals. The position is based at the Crookston Clinic, with some travel potentially required. It is 1.0 FTE, or 80 hours per two-week pay period, and requires working every 12th weekend. The hourly salary range is $34.83–$45.06, based on experience.

Requirements

Current State of Minnesota RN license.
Current American Heart Association BLS certification, or ability to obtain it within four months of hire with training provided.
Ability to work with patients of all ages and backgrounds with professionalism and care.
Strong communication, critical-thinking, and interpersonal skills.
Knowledge of chronic and acute pain-management principles.
Understanding of controlled-medication workflows and the RN’s role within those workflows.
Strong patient-education and communication skills.
Ability to manage multiple priorities in a busy outpatient clinical environment.
Strong attention to detail and documentation.
Ability to maintain professional boundaries while working with patients experiencing complex chronic conditions.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Experience with electronic health records, care coordination, and complex patient populations.
Five or more years of nursing experience in case coordination, patient education, quality improvement, or clinic/health-system care coordination.
Current American Heart Association ACLS certification; training is available within the first year if not already certified.

Responsibilities

Coordinate care for high-risk patients with complex healthcare needs.
Develop, implement, and monitor individualized patient care plans.
Complete patient screenings and assessments to identify healthcare and service needs.
Coordinate medical, behavioral health, dental, crisis, and community-based services.
Provide patient and family education and support chronic disease management and preventive health goals.
Connect patients with appropriate community resources and follow up to support successful use of services.
Communicate with patients, families, healthcare providers, and community partners about progress and barriers to care.
Maintain accurate and timely care-management documentation.