RN Ambulatory, Triage

Sanford HealthFargo, ND
Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This role is part of the Cardiology Clinic Team, described as a close-knit group focused on making healthcare navigation easier for patients. The team works with patients experiencing a variety of cardiac conditions and collaborates closely with providers who are eager to teach the 'why' behind their practices. The department is Chest Pain Accredited with the American College of Cardiology and is family-oriented, offering flexibility with hours. They emphasize working hard and having fun. A $15,000 Sign-On Bonus is available for qualified applicants.

Requirements

  • Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
  • Bachelor’s Degree in nursing preferred.
  • One year of healthcare experience preferred.
  • Currently holds an unencu mbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
  • Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside.
  • Within first 30 days of employment, all requirements to obtain license needed for role is completed.
  • Obtains and subsequently maintains required department specific competencies and certifications.

Responsibilities

  • Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
  • Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians.
  • Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care.
  • Maintains and develops triage protocols; ensures patients' healthcare information is updated on time.
  • Answers inquiries through multiple variations of technology, depending on department.
  • Educate patients based on calls that come in.

Benefits

  • $15,000 Sign On Bonus Available for qualified applicants
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