About The Position

The RN - Administrative Team Coordinator coordinates and supervises nursing care and unit activities, ensuring compliance with organizational directives, policies, laws, and regulations. The role supports the Nursing Department’s and organization’s vision, mission, and goals and is responsible for clinical practice, personnel and budgetary activities, regulatory matters, and ongoing support of the Electronic Medical Record. The coordinator works to optimize patient and family experiences and promote high-quality, cost-effective care. As a member of departmental leadership teams, the coordinator communicates and incorporates nursing and organizational strategies, goals, and initiatives at the unit and department levels, consistent with the Magnet philosophy. The role contributes to nursing policies and goals, supports positive guest relations and evidence-based practice, fosters effective relationships with medical leadership, and promotes proactive employee relations. It also provides staff mentorship and supervision, supports onboarding and education, manages performance and staffing matters, and helps plan and implement operational changes. The coordinator promotes service standards, monitors performance and fiscal accountability, resolves patient and customer concerns, conducts leadership rounds, and addresses unit risk exposure through education and timely reporting and follow-up of incidents, serious events, and sentinel events. Work is typically performed in a clinical environment. The position is scheduled for 40 hours per week on straight days and is based at Geisinger Medical Center.

Requirements

  • Bachelor’s degree in Nursing.
  • Minimum of 2 years of nursing experience.
  • Basic Life Support certification.
  • Pennsylvania Registered Nurse license.

Responsibilities

  • Coordinate and supervise nursing care and activities on assigned units.
  • Ensure compliance with directives, policies, applicable laws, and regulations.
  • Develop and initiate improvements in the organization and delivery of high-quality, cost-effective patient care.
  • Support the vision, mission, and goals of the Nursing Department and organization.
  • Oversee nursing clinical practice, budgetary and personnel activities, regulatory activities, and continuing support of the Electronic Medical Record.
  • Optimize patient and family experience through effective customer interactions.
  • Communicate and incorporate nursing and organizational strategies, goals, and initiatives at unit and department levels, consistent with the Magnet philosophy.
  • Participate in formulating nursing policies and goals and policies affecting other departments.
  • Communicate and interpret policies, procedures, and regulations to patients, visitors, and staff as needed.
  • Promote positive guest relations and evidence-based practice.
  • Foster an effective working relationship with the inpatient unit Medical Director and Physician Liaison.
  • Develop positive and proactive employee relations; serve as a resource on unit issues, mentor staff, delegate actions, and encourage participation.
  • Facilitate staff attendance at internal and external educational programs and collaborate with Clinical Nurse Educators on orientation, continuing education, and competencies.
  • Directly supervise assigned personnel and assist with orientation and integration of new employees.
  • Conduct performance appraisals, monitor absenteeism, order supplies, schedule 24-hour staffing, and perform patient and bed triage where appropriate.
  • Address performance problems and initiate disciplinary processes as appropriate.
  • Design and implement strategic operational plans related to changes in the healthcare environment, potentially involving capital, clinical, financial, Human Resources, information systems, quality, and service plans.
  • Manage assignments to meet worked-hour statistics and demonstrate fiscal accountability.
  • Develop and promote service standards, measure performance against standards, and seek team commitment to exceed them.
  • Resolve patient and customer issues in a timely manner and conduct leadership rounds on the unit.
  • Review unit and system risk exposure and develop educational activities to reduce liability.
  • Ensure incidents, serious events, and sentinel events are reported to PI and addressed in a timely manner.

Benefits

  • Full medical, dental, and vision benefits starting on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
  • Company-paid life insurance and short- and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan with accruable time.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance, parental leave pay, military leave pay, and discounted backup care through a Care.com membership.
  • Employee Assistance Program with care referrals, legal guidance, mental health visits, work-life support, and digital self-help tools.
  • Voluntary benefits, including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
  • Professional growth and advancement opportunities.
  • Support and mentorship from nursing leaders.
  • Employee referral incentive program.
  • Healthcare benefits for full-time and part-time positions from day one.
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