RMA Shipping/Receiving Clerk

Supermicro•San Jose, CA

14d•Onsite

About The Position

Supermicro is seeking an RMA Shipping/Receiving Clerk to work collaboratively with customer service and shipping teams to meet customer demand. The role follows work instructions to complete assignments accurately and within tight schedules. Regular in-office attendance during company-standard working hours is required; in-office collaboration, team meetings, training, and other on-site activities are part of the position. The salary range is $23.00–$27.00 per hour. The offered salary depends on factors including location, level, education, training, skills, experience, and comparison with employees in the role. Candidates may also be eligible for bonus and equity award programs, in addition to a comprehensive benefits package.

Requirements

Excellent interpersonal communication and organizational skills.
Ability to multitask and make effective decisions.
Strong attention to detail.
Ability to work independently and complete tasks with minimal supervision.
Ability to work as a team player.
Proficiency with Microsoft Office.
Ability to attend the designated office location during standard working hours.

Nice To Haves

At least 1 year of warehouse or inventory experience is preferred.

Responsibilities

Receive incoming RMA packages, log them, open them, and perform physical and visual inspections.
Review product information and verify that it matches the RMA receiving documentation.
Communicate receiving issues or discrepancies to the customer service team.
Follow up on pending RMA cases, prioritize tasks by urgency, and pursue their completion.
Handle shipping of RMA packages using FedEx, UPS, and trucking services.
Keep the receiving dock and warehouse organized and clean.
Handle internal product transfer shipments between logistics locations.
Organize and maintain daily reports and documents.