Risk Management Specialist

Lithia & Driveway•Medford, OR

11d•$50,000 - $75,000

About The Position

Lithia & Driveway is seeking a Risk Management Specialist to support the day-to-day management of property, workers’ compensation, auto liability, and general liability claims. The specialist manages claims from initial reporting through resolution, working with internal leaders and external claims professionals to move cases forward, resolve outstanding issues, and help control costs. The role also reviews claims for trends, recurring loss drivers, and opportunities to reduce future risk. The position calls for an analytical, organized person who can handle sensitive situations, ask questions, and drive follow-up. The preferred location is the Lithia Home Office, with remote or hybrid work also possible. The target hiring range is $50,000–$65,000; the full compensation range is $50,000–$75,000, with actual compensation based on factors including experience, skills, job-related knowledge, and geographic location.

Requirements

High school diploma or equivalent required.
Strong analytical and critical-thinking skills, including the ability to identify gaps, recognize trends, and follow issues through resolution.
Excellent written and verbal communication skills, including the ability to explain complex information clearly and navigate difficult conversations.
Strong attention to detail, organization, and data-management skills.
Ability to manage competing priorities and deadlines while maintaining accurate information and consistent follow-up.
A proactive, solutions-focused mindset with strong ownership and sound judgment.
Ability to build collaborative relationships with business leaders, colleagues, and external partners.
Discretion when working with sensitive or confidential information.
Must be 18 years or older.

Nice To Haves

Education in insurance, risk management, business, or a related field.
Previous experience in insurance, claims, risk management, business operations, or a related field.

Responsibilities

Manage and monitor property, auto liability, general liability, and workers’ compensation claims throughout the claim lifecycle.
Partner with internal teams and external claims professionals to drive timely and effective claim resolution.
Track claim activity, outstanding issues, and action plans, escalating significant developments or delays when appropriate.
Provide responsive, service-focused support to employees, store and department leaders, and external partners.
Review claim activity and trends to identify recurring loss drivers, cost-control opportunities, and potential loss-prevention strategies.
Prepare clear claim updates for leadership, including significant developments, financial considerations, outstanding issues, and recommended next steps.
Collaborate with the broader Risk Management team to improve claims processes and support risk management initiatives.