Risk Management Specialist

Meijer•Grand Rapids, MI

About The Position

The Risk Management Specialist adjudicates general liability claims and handles and evaluates assigned represented, False Arrest, Pharmacy, and Auto Liability claims. The role conducts investigations, supports the administration of complicated claims, audits examiner files, trains and mentors claims staff, participates in claim review meetings, and helps develop claim-handling procedures. The position also supports other units with training and information, approves claim payments within assigned authority limits, maintains timely and complete claim activity diaries, and completes special projects as directed by the Risk Manager. Other duties may be assigned or required.

Requirements

Bachelor’s degree or equivalent experience.
Five years of claims adjusting experience.
Strong communication, analytical, and negotiation skills.
Self-motivation.

Responsibilities

Handle and evaluate assigned represented claims.
Conduct investigations for represented claims, including store visits and recorded statements when appropriate.
Assist in evaluating claims for potential indemnification from outside sources.
Assist with administration of complicated claims being handled by examiners.
Audit examiner claim files.
Train and mentor claims staff.
Handle and evaluate assigned False Arrest claims.
Handle and evaluate assigned Pharmacy claims.
Participate in claim review meetings.
Assist in developing claim-handling procedures to enhance efficiency.
Assist units with training and information.
Approve claim payments within assigned authority limits.
Maintain timely, accurate, and complete claim activity diaries.
Complete special projects as directed by the Risk Manager.
Handle and evaluate Auto Liability claims.
Perform other duties as assigned or required.