Risk Management Specialist

ZT Auto•Houston, TX

About The Position

The Risk Management Specialist supports risk management and insurance-related activities across ZT Automotive dealerships in Texas, Georgia, North Carolina, Alabama, and Florida. The role coordinates insurance claims, monitors potential regulatory and OSHA exposures, maintains insurance documentation, and supports initiatives to minimize losses and protect employees, property, vehicles, customers, and business operations. This hands-on, individual-contributor role works closely with dealership personnel, senior leadership, insurance brokers and carriers, third-party administrators, and other external partners. It facilitates timely claims resolution, supports compliance with applicable insurance and regulatory requirements, and identifies opportunities to strengthen risk management practices. The position requires strong organizational skills, sound judgment, attention to detail, and the ability to manage multiple priorities across a multi-state dealership operation.

Responsibilities

  • Coordinate and manage property damage, general liability, automobile liability, and other applicable insurance claims across ZT Automotive dealerships.
  • Serve as a primary point of contact for dealership personnel, insurance carriers, brokers, third-party administrators, and other stakeholders throughout the claims process.
  • Monitor claim status, maintain accurate documentation, and facilitate timely reporting, investigation, follow-up, and resolution.
  • Review claims activity to identify recurring issues, potential exposures, and opportunities to reduce losses.
  • Identify, evaluate, and monitor operational, financial, and safety-related risks across dealership locations.
  • Support the development and implementation of risk mitigation strategies, loss prevention initiatives, and corrective action plans.
  • Analyze claims trends, incident reports, and loss data to identify risks and recommend process improvements.
  • Collaborate with dealership management to promote consistent risk management practices and minimize organizational exposure.
  • Maintain insurance records, policies, certificates of insurance, claims documentation, and other risk management records.
  • Coordinate insurance documentation requests, policy updates, renewals, and related administrative activities with brokers, carriers, and internal stakeholders.
  • Monitor insurance coverage requirements and assist with identifying potential gaps or changes in organizational exposure.
  • Support insurance-related reporting, audits, and documentation requests.
  • Monitor potential regulatory and OSHA exposures across dealership operations.
  • Support compliance with applicable federal, state, and local safety regulations, insurance requirements, and internal policies.
  • Coordinate with dealership leadership and relevant stakeholders to address safety concerns, incidents, and compliance deficiencies.
  • Assist with incident investigations, corrective action tracking, and related risk management initiatives.
  • Partner with dealership management, corporate leadership, insurance representatives, and external partners to support timely communication and resolution of risk management matters.
  • Prepare and maintain reports on claims activity, loss trends, insurance matters, and identified risk exposures.
  • Communicate significant claims, emerging risks, and unresolved issues to appropriate leadership for review and escalation.
  • Support consistent implementation of risk management procedures across dealership locations in Texas, Georgia, North Carolina, Alabama, and Florida.
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