Risk Control Consultant Boiler and Machinery

Travelers•Little Rock, AR
•$79,600 - $131,400

About The Position

Reports to the Boiler and Machinery Field Manager. Conducts boiler and pressure vessel inspections according to jurisdictional rules, performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, and recommending corrective actions. Works cooperatively with Boiler and Machinery underwriting and claims groups to support informed decisions that maximize profit and growth. Primarily performs boiler and pressure vessel inspections across accounts. Under close supervision, performs risk evaluations and claims investigations on less complex accounts as assigned. Participates in individual training to develop risk control and product and service knowledge. Maintains a consistent field presence, spending approximately 20%–50% of the time onsite with customers. Customer travel may involve long-distance, overnight, or multi-night trips, depending on business needs and territory or geography. Manages jurisdictional inspection workload within an assigned territory with limited guidance, taking ownership of prioritization, planning, and scheduling. Uses provided technology resources to work efficiently and responds to customer requests by helping customers understand and mitigate equipment breakdown risks. Under moderate supervision, performs less complex risk evaluations, evaluates exposures and controls, develops loss estimates, and communicates findings to business partners. Applies critical thinking to assess the adequacy of controls against equipment breakdown and overall insurability. Investigates less complex Equipment Breakdown claims as requested by the claims department, evaluating the breakdown, extent of damage, invoices, and cause of loss. Documents, communicates, and reports findings, and performs other duties as assigned.

Requirements

  • At least two years of experience in the boiler and machinery industry or a related field, such as plant engineering, power generation, manufacturing operations or maintenance, or relevant military experience.
  • Valid driver's license.
  • Must obtain an Inservice Commission (IS) from the National Board of Boiler and Pressure Vessel Inspectors within six months of employment.
  • Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.
  • Basic understanding of mechanical and electrical principles.
  • Basic knowledge of predictive and preventive maintenance practices.
  • Engineering or technical skills necessary to achieve established business goals.
  • Ability to use Risk Control workstation computer system applications to manage territorial workload, schedule work, and complete assignments.
  • Ability to identify customer needs, respond with appropriate action, act with urgency, and provide appropriate customer service.
  • Problem-solving ability, including developing approaches to work, evaluating information, making sound decisions, and finding resources to solve business problems.
  • Ability to take responsibility for decisions and actions, manage work independently, seek help when needed, and work effectively both independently and in a team.
  • Ability to establish and maintain effective work relationships.
  • Clear communication skills, including expressing ideas, listening and understanding, sharing information, and maintaining confidentiality.

Nice To Haves

  • Bachelor's degree in a related field.
  • National Board of Boiler and Pressure Vessel Inspectors Inservice Commission.
  • Military Boiler or Nuclear Power operator certification.
  • Civilian Power Boiler Operation Certificate.
  • ANSI NDE Level II Examiner Certification.

Responsibilities

  • Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules, performing examinations, identifying hazardous conditions, applying codes and standards, recommending corrective actions, and submitting required reports.
  • Maintain a consistent field presence, spending approximately 20%–50% of work time onsite with customers; travel may include long-distance and overnight or multi-night trips.
  • Manage jurisdictional inspection workload within an assigned territory, prioritizing, planning, and scheduling work.
  • Use provided technology resources to manage territorial workload and complete assignments efficiently.
  • Respond to customer requests and help customers understand and mitigate equipment breakdown risks.
  • Perform less complex risk evaluations, evaluate exposures and controls, develop meaningful loss estimates, and communicate findings to business partners.
  • Assess the adequacy of controls intended to prevent equipment breakdown and evaluate overall insurability.
  • Investigate less complex Equipment Breakdown claims as requested, evaluating the breakdown, extent of damage, invoices, and cause of loss.
  • Effectively document, communicate, and report findings.
  • Work cooperatively with Boiler and Machinery underwriting and claims groups.
  • Participate in individual training opportunities to develop risk control and product and service knowledge.
  • Perform other duties as assigned.

Benefits

  • Health insurance for eligible employees and family members from the first day of employment.
  • Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program contributions to an employee's 401(k) when the employee makes student loan payments.
  • Pension Plan funded 100% by Travelers.
  • At least 20 days of paid time off annually.
  • Nine paid company holidays.
  • Wellness program with tools, discounts, and resources.
  • Mental health program with free professional counseling, health coaching, and other resources.
  • Matching Gift and Volunteer Rewards program.
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