About The Position

The Risk Control Consultant Boiler and Machinery conducts boiler and pressure vessel inspections in accordance with jurisdictional rules. The role involves examining equipment, identifying hazardous conditions, applying applicable codes and standards, recommending corrective actions, and submitting required reports. The consultant works with Boiler and Machinery underwriting and claims teams to support informed business decisions and help maximize profit and growth. The position primarily performs inspections across assigned accounts and territory. Under supervision, it also performs risk evaluations and investigates less complex equipment breakdown claims. The consultant assesses exposures and controls, develops loss estimates, evaluates insurability, and communicates findings to customers and business partners. The role requires managing an inspection workload and territory, responding to customer requests, and participating in training to develop risk control and product knowledge. The consultant reports to the Boiler and Machinery Field Manager. The role includes a consistent field presence, with approximately 20%–50% of time onsite with customers. Travel may involve long-distance and overnight or multi-night trips depending on business needs and territory.

Requirements

  • At least two years of experience in the boiler and machinery industry or a related field, such as plant engineering, power generation, manufacturing operations or maintenance, or relevant military experience.
  • Valid driver's license.
  • Must obtain an Inservice Commission (IS) from the National Board of Boiler and Pressure Vessel Inspectors within six months of employment.
  • Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.
  • Basic understanding of mechanical and electrical principles.
  • Basic knowledge of predictive and preventive maintenance practices.
  • Ability to use Risk Control workstation computer system applications to manage territorial workload, schedule work, and complete assignments.
  • Customer-service skills, including identifying customer needs, responding appropriately, and acting with urgency.
  • Problem-solving and decision-making skills, including resourcefulness in obtaining information and developing methods to complete work.
  • Ability to take responsibility for decisions and actions, manage own work, seek assistance when necessary, and work independently and in a team environment.
  • Interpersonal skills to establish and maintain effective work relationships.
  • Communication skills, including clearly expressing ideas, listening and understanding, sharing information, and maintaining confidentiality.

Nice To Haves

  • Bachelor's degree in a related field.
  • National Board of Boiler and Pressure Vessel Inspector’s Inservice commission.
  • Military Boiler or Nuclear Power operator certification.
  • Civilian Power Boiler Operation Certificate.
  • ANSI NDE Level II Examiner Certification.
  • Specific engineering or technical skills needed to achieve established business goals.

Responsibilities

  • Conduct boiler and pressure vessel inspections in accordance with jurisdictional rules, including examining equipment, identifying hazardous conditions, applying codes and standards, recommending corrective actions, and submitting required reports.
  • Manage and prioritize the jurisdictional inspection workload within an assigned territory; plan and schedule work and use provided technology resources efficiently.
  • Maintain a field presence and visit customers onsite approximately 20%–50% of the time; travel as required, potentially including long-distance and overnight or multi-night trips.
  • Respond to customer requests and help customers understand and mitigate equipment-breakdown risks.
  • Perform less complex risk evaluations, assess exposures and controls, develop loss estimates, and communicate findings to business partners.
  • Use critical thinking to assess the adequacy of equipment-breakdown controls and overall insurability.
  • Investigate less complex Equipment Breakdown claims when requested by the claims department, including evaluating the breakdown, damage, invoices, and cause of loss.
  • Document, communicate, and report inspection, risk evaluation, and claims findings.
  • Work cooperatively with Boiler and Machinery underwriting and claims groups to support informed decisions.
  • Participate in training opportunities to enhance risk control and product/service knowledge.
  • Perform other duties as assigned.

Benefits

  • Health insurance coverage for employees and eligible family members from the first day of employment.
  • Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program contributions to an employee’s 401(k) account when the employee makes student loan payments.
  • Pension Plan funded 100% by Travelers.
  • Minimum of 20 days of paid time off annually.
  • Nine paid company holidays.
  • Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
  • Mental health program offering free professional counseling, health coaching, and other resources.
  • Matching Gift and Volunteer Rewards program.
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