National Accounts - Risk Control Account Consultant

Travelers • Dallas, TX

2d

About The Position

The Risk Control Account Consultant develops and oversees delivery of Risk Control services to assigned accounts nationwide. The role includes marketing and selling Risk Control services to prospective and existing clients, managing account budgets, responding to customer needs, and communicating knowledge of business-class exposures and controls to underwriting. The position reports to the Risk Control Director National Accounts.

The consultant maintains a consistent field presence, spending approximately 20%–50% of the time onsite with customers. Customer travel may involve long-distance and overnight or multi-night trips depending on business needs and territory or geography. The consultant advises clients on hazard identification, control evaluation, and delivery of services intended to reduce or prevent losses. They analyze loss trends, manage service plans and client expectations, build relationships with internal and external partners, and produce technically detailed risk assessment reports.

Requirements

• At least five years of experience in safety, risk control or management, or a related field such as occupational or environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

Nice To Haves

• Strongly preferred knowledge of casualty insurance, including Workers' Compensation, General Liability, and Commercial Auto.
• Strong communication and interpersonal skills.
• Technical aptitude and attention to detail.
• Ability to quickly establish credibility and rapport with clients.
• Experience working in a collaborative environment.
• Critical thinking skills.
• Influencing skills that effectively drive business needs.
• Ability to negotiate change to achieve optimal outcomes.
• Relevant recognized certifications, such as ASP, CSP, or ARM.
• Bachelor's degree in a related field.

Responsibilities

• Develop and oversee delivery of Risk Control services to assigned accounts nationwide.
• Market and sell Risk Control services in new business presentations and to existing clients.
• Manage account budgets while responding to customer needs.
• Maintain a consistent field presence, spending approximately 20%–50% of the time onsite with customers.
• Consult with clients on strategies to identify hazards, evaluate existing controls, and coordinate Risk Control services to help reduce or prevent losses.
• Analyze losses to identify trends and ensure service plans address loss leaders using appropriate resources.
• Negotiate and manage client expectations to balance service and cost appropriately.
• Influence clients to commit to service plans and implement recommendations.
• Build and maintain productive relationships with underwriting, brokers, claims, and Risk Control service teams assigned to the account.
• Adopt and cultivate AI and other Travelers digital technologies in work practices to enhance performance and support organizational goals.
• Write technically detailed reports that clearly assess risk and articulate recommendations.
• Perform other duties as assigned.

Benefits

• Health insurance coverage for eligible employees and family members beginning on the first day of employment.
• Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program, through which Travelers makes an annual 401(k) contribution when an employee makes a payment toward student loan debt.
• Pension Plan funded 100% by Travelers.
• At least 20 days of paid time off annually.
• Nine paid company holidays.
• Wellness program with tools, discounts, and resources supporting wellness goals and caregiving needs.
• Mental health program offering free professional counseling, health coaching, and other resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed