National Accounts - Risk Control Account Consultant
About The Position
Develops and oversees delivery of Risk Control services to assigned accounts nationwide. The consultant markets and sells Risk Control services in new business presentations and to existing clients, manages account budgets while responding to customer needs, and understands exposures and controls by class of business in order to communicate effectively with underwriting. This position reports to the Risk Control Director National Accounts. The role involves maintaining a consistent field presence, spending approximately 20%–50% of the time onsite with customers. Customer travel may include long-distance, overnight, or multi-night trips depending on business needs and territory or geography. The consultant advises clients on hazard identification, control evaluation, and Risk Control service delivery; analyzes losses and develops plans addressing loss leaders; manages client expectations and service costs; and encourages clients to commit to service plans and recommendations. The role also requires productive collaboration with underwriting, brokers, claims, and Risk Control service teams, adoption of Travelers digital technologies, and preparation of technically detailed risk reports.
Requirements
- Five years of experience in safety, risk control or management, or a related field, such as occupational or environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
- Valid driver's license.
- Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.
Nice To Haves
- Casualty insurance industry knowledge, including Workers' Compensation, General Liability, or Commercial Auto.
- Strong communication and interpersonal skills.
- Technical aptitude and attention to detail.
- Ability to quickly establish credibility and rapport with a client.
- Experience working in a collaborative environment.
- Critical thinking skills.
- Influencing skills that effectively drive business needs.
- Ability to negotiate change to achieve optimal outcomes.
- Recognized relevant certifications, such as ASP, CSP, or ARM.
- Bachelor's degree in a related field.
Responsibilities
- Develop and oversee delivery of Risk Control services to assigned accounts nationwide.
- Market and sell Risk Control services in new business presentations and to existing clients.
- Manage account budgets while responding to customer needs.
- Understand exposures and controls by class of business and communicate relevant information to underwriting.
- Maintain a consistent field presence, spending approximately 20%–50% of the time onsite with customers.
- Travel to customers, potentially including long-distance, overnight, or multi-night trips based on business needs and territory or geography.
- Consult with clients on identifying hazards, evaluating existing controls, and coordinating Risk Control services to reduce or prevent losses.
- Analyze losses to identify trends and ensure comprehensive plans address loss leaders using appropriate resources.
- Negotiate and manage client expectations to balance service and cost appropriately.
- Influence clients to commit to service plans and implement recommendations.
- Build and maintain productive relationships with underwriting, brokers, claims, and assigned Risk Control service teams.
- Adopt and cultivate AI and other Travelers digital technologies in work practices to enhance performance and support organizational goals.
- Write technically detailed reports that clearly assess risk and articulate recommendations.
- Perform other duties as assigned.
Benefits
- Health insurance coverage for employees and eligible family members from the first day of employment.
- Dollar-for-dollar 401(k) match on contributions up to the first 5% of eligible pay, subject to an annual maximum.
- Paying it Forward Savings Program, through which Travelers makes an annual 401(k) contribution when an employee makes a student loan payment.
- Pension Plan funded 100% by Travelers.
- Minimum of 20 days of paid time off annually.
- Nine paid company holidays.
- Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
- Mental health program with access to free professional counseling, health coaching, and other resources.
- Matching Gift and Volunteer Rewards program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
