Ride Operator

American Dream•East Rutherford, NJ

About The Position

The Ride Operator engages with guests to provide a positive service experience while safely operating mechanical and non-mechanical rides and attractions. The position includes loading and unloading guests, enforcing rider safety requirements, monitoring guests and co-workers throughout ride cycles, and communicating instructions or concerns. Operators also greet guests, scan wristbands, maintain ride-area cleanliness, and may perform custodial duties for Nickelodeon Universe or rides.

Requirements

  • Must be at least 16 years of age.
  • Excellent verbal and non-verbal communication skills.
  • Ability to communicate and understand using hand signals.
  • Detail-oriented, safety-minded, and observant.
  • Ability to maintain focus and multitask.
  • Ability to safely operate heavy machinery.
  • Ability to work in elevated locations.

Nice To Haves

  • Previous guest experience preferred.

Responsibilities

  • Safely operate a variety of mechanical and non-mechanical rides and attractions, independently or as part of a group.
  • Assist with safely loading and unloading guests.
  • Enforce height requirements, rider safety requirements, and chaperone policies.
  • Ensure guests are properly restrained before starting each ride cycle.
  • Monitor the safety of guests and co-workers inside and outside the ride throughout the ride cycle.
  • Use a microphone to communicate instructions or concerns to guests.
  • Interact positively with guests verbally and non-verbally.
  • Observe safety conditions and guest concerns visually and auditorily while operating the ride or attraction.
  • Scan guests’ wristbands before they ride.
  • Greet guests at the ride entrance when the ride is closed or slow during downtime.
  • Maintain ride-area cleanliness by sweeping floors, wiping down the ride, and emptying trash containers.
  • Inspect equipment using visual and tactile methods as trained.
  • May perform custodial cleaning for Nickelodeon Universe or rides.
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