Ride Operator

Mall of America • East Rutherford, NJ

3d

About The Position

The Ride Operator engages with guests to provide a positive service and experience while safely operating mechanical and non-mechanical rides and attractions. The role involves monitoring guests and coworkers throughout ride operations, enforcing rider safety requirements, communicating instructions, scanning wristbands, and maintaining the cleanliness of the ride area. The operator may also perform custodial cleaning for Nickelodeon Universe or rides.

Requirements

• Must be at least 16 years of age.
• Excellent verbal and non-verbal communication skills.
• Ability to communicate and understand using hand signals.
• Detail-oriented, safety-minded, and observant.
• Ability to use both hands and perform the physical activities listed in the posting, including frequent repetitive motions, standing, walking, reaching, pushing or pulling, kneeling, bending, and stooping or squatting; occasional reaching above shoulder level and lifting or carrying up to 10 pounds; and infrequent sitting and lifting or carrying up to 30 pounds.

Nice To Haves

• Previous guest experience.

Responsibilities

• Safely operate mechanical and non-mechanical rides and attractions, independently and in groups, while maintaining focus.
• Safely operate heavy machinery.
• Assist with loading and unloading guests.
• Enforce height requirements, rider safety requirements, and chaperone policy.
• Ensure guests are properly restrained before each ride cycle.
• Monitor the safety of guests and coworkers inside and outside the ride throughout each ride cycle.
• Use a microphone to communicate instructions or concerns to guests.
• Interact positively with guests verbally and non-verbally.
• Observe potential safety issues and guest concerns visually and auditorily while operating the ride or attraction.
• Scan guests' wristbands before they ride.
• Greet guests at the ride entrance when the ride is closed or slow during downtime.
• Maintain ride-area cleanliness by sweeping floors, wiping down the ride, and emptying trash containers.
• Inspect equipment using visual and tactile methods as trained.
• May perform custodial cleaning for Nickelodeon Universe or rides.
• Work in elevated locations and multitask.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed