About The Position

The Rheumatology Clinical Account Specialist (CAS) is responsible for driving demand for an assigned UCB product within a designated territory by communicating its clinical features and UCB’s value. The role builds relationships with clinical decision makers and office support staff to support positive experiences for patients with severe immunologic diseases who receive treatment in the home care setting. The CAS works toward product-volume sales goals and other accountabilities, including reach and frequency with stakeholders in an assigned call plan. The role develops an understanding of the patient journey and local care ecosystem, including payer and pharmacy-benefit environments, and navigates care delivery systems and access barriers. The CAS collaborates with UCB colleagues across a matrix organization, brings in appropriate expertise based on customer needs, and conducts account profiling, call planning, and sales-data review related to at-home administration.

Requirements

  • Bachelor's degree (BA/BS).
  • At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Valid U.S. driver's license.
  • No more than 3 moving violations in the past 2 years.
  • Must reside within the assigned territory.

Nice To Haves

  • Experience selling injectable products.
  • Experience calling on rheumatologists.
  • Ability to discuss therapeutic strategies to inform and influence decision makers.
  • Ability to develop and apply clinical and business expertise and effective selling skills.
  • Experience executing marketing strategies at the local level.
  • Demonstrated understanding of the managed care landscape and how it influences or impacts business.

Responsibilities

  • Attain sales goals and objectives by product volume and meet other accountabilities, including reach and frequency with assigned call-plan stakeholders.
  • Develop an understanding of the patient journey of care and the needs of patients in the at-home care setting.
  • Establish professional working relationships with healthcare professionals and office support staff through the prioritized customer call plan.
  • Communicate clinical information about assigned UCB products and relevant patient support services to provide an outstanding patient experience.
  • Understand local ecosystems, including payer and pharmacy-benefit environments, and navigate care delivery systems and access barriers.
  • Maintain a thorough understanding of the competitive marketplace and the factors influencing prescriber decisions.
  • Apply UCB Patient Value Strategy principles by building collaborative, team-oriented relationships and integrating with local UCB ecosystem business partners.
  • Identify when and how to involve colleagues in other UCB matrix roles based on customer needs or opportunities.
  • Conduct account-related activities, including profiling, call planning, and reviewing UCB sales data related to at-home administration.

Benefits

  • A caring, supportive, inclusive culture with equal opportunities.
  • Opportunities to grow and shape a career path.
  • Hybrid-first work approach, with teams coming together in local hubs; generally, 40% of time is spent in the office unless otherwise stated or precluded by the position.
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