RF Maintenance Engineer

C Squared Systems LLC•Auburn, NH
•Onsite

About The Position

C Squared Systems, LLC is seeking an RF Maintenance Engineer to perform telecommunications engineering functions related to RF and wireless communications for in-building and outdoor passive and active Distributed Antenna System (DAS) installations. The engineer will assist senior telecommunications engineers and the DAS maintenance team with troubleshooting, testing, and preventative maintenance, as well as operational support such as parts procurement, equipment repair and returns, inventory, and documentation. The role supports the DAS Network Operations Center and customer support services. It involves coordination with carriers, end users, facility managers, equipment vendors, technicians, and engineers; direct customer support; reporting and ticket tracking; and supporting customer satisfaction and maintenance contract renewals. The position works with system components including antennas, fiber optics, coax, RF amplifiers, and receivers, and may involve RF exposure studies, intermodulation and interference analysis, and wireless carrier coordination. The position is based in Auburn, New Hampshire, and is designated as a third-shift role. Travel is primarily within New England, with opportunities to travel nationwide; the posting estimates travel at approximately 25–50% and also states willingness to travel up to 50% is required. A weekly 24x7 on-call rotation is listed, with an approximate 25–50% notation.

Requirements

  • Bachelor of Science degree in Electrical Engineering, Mechanical Engineering, or equivalent experience.
  • Familiarity with radio frequency devices and/or systems is highly desirable.
  • Experience troubleshooting DAS systems, including CommScope, JMA, SOLID, and Corning.
  • Familiarity with basic IP networking.
  • Ability to interface with customers professionally.
  • Proficiency in basic computer applications such as MS Outlook, MS Word, and MS Excel.
  • Ability to learn quickly and understand technical materials.
  • Ability to adapt quickly as priorities change.
  • Solid understanding of fundamental engineering principles and ability to work effectively on multiple engineering projects simultaneously.
  • Knowledge of radio frequency and fiber optic communication technology.
  • Ability to work effectively with a diverse workforce, including engineers, project managers, skilled craft workers, consultants, customers, and regulatory agency personnel.
  • Strong interpersonal and communication skills, including the ability to communicate complex issues effectively with peers, supervisors, and managers.
  • Must be authorized to work in the United States.
  • Willingness to travel up to 50%.
  • Clean driving record.
  • Ability to pass a company background check.
  • Valid driver's license.

Nice To Haves

  • Experience or familiarity with radio frequency devices and/or systems.

Responsibilities

  • Support the DAS Network Operations Center and support services business.
  • Coordinate with carriers, end users, facility managers, and equipment vendors.
  • Support technicians and engineers and provide direct customer support.
  • Generate status reports and monthly and/or quarterly customer updates.
  • Track open trouble tickets and follow them through to closure.
  • Participate in a weekly 24x7 on-call rotation.
  • Enable growth of the DAS maintenance business and renewal of contracts.
  • Ensure customer satisfaction.
  • Work hands-on with system components such as antennas, fiber optics, coax, RF amplifiers, and receivers.
  • Perform radio frequency exposure studies and intermodulation and interference analysis.
  • Coordinate with wireless carriers.
  • Manage multiple projects and tasks on a day-to-day basis.
  • Travel to job sites within New England and other markets.
  • Perform other tasks as assigned.
  • Assist with DAS troubleshooting, testing, and preventative maintenance.
  • Support operational functions including parts procurement, equipment repair and returns, inventory, and documentation.
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