RF Department Supervisor

Clair Global Corporation•Lititz, PA

10d

About The Position

The RF Department Supervisor is responsible for day-to-day supervision of RF Technicians and ensuring wireless equipment is prepared according to client and operations coordinator specifications, in alignment with Clair Global's mission and core values. The role oversees department projects, staff training and coaching, inventory management, workflow efficiency, equipment testing, and departmental performance.

Requirements

High school diploma or GED.
At least 2 years of professional-level audio experience.
Experience using basic hand and power tools.
Working knowledge of an ERP system and its functions.
Experience supervising, mentoring, and coaching employees.
Working knowledge of Clair gear, workflow, and customer service-oriented culture.
General understanding of Microsoft Office and ERP systems, with willingness to improve knowledge.
Ability to communicate information and ideas clearly in writing, in person, and over the phone.
Ability to excel and adapt in a fast-paced, client-driven, demanding environment.
Ability to work as part of a team and maintain a positive attitude under challenging conditions.
Strong technical and interpersonal problem-solving skills.
Tech-savvy with a genuine interest in learning new technologies.
Willingness to accept all jobs assigned.
Passion for electronics and the audio industry.

Responsibilities

Prioritize and delegate RF equipment projects.
Supervise the day-to-day activities of the RF Department.
Train and coach RF Technicians on Clair procedures and standards.
Coordinate with RF Applications Specialists to optimize RF deployments.
Monitor department performance and provide regular feedback to team members.
Support inventory accuracy and departmental workflow efficiency.
Coordinate inventory management and ensure ERP accuracy for the RF Department.
Monitor inventory availability and communicate needs across departments and locations.
Organize and maintain the RF Department work area and equipment standards.
Order parts and manage inventory levels for the RF Department.
Oversee testing of coax cable, antennas, and combiners using a Spectrum Analyzer/Tracking Generator.
Provide coaching, performance feedback, and support for employee and departmental growth.
Resolve department conflicts and escalate issues as needed.
Perform other duties as assigned.