REWS Business Operations Analyst

Salesforce•San Francisco, CA

About The Position

The REWS Business Operations Analyst supports the Business Operations team and executive office within Real Estate and Workplace Services (REWS). Reporting to the Vice President of REWS Business Operations & Strategic Initiatives and Chief of Staff to the EVP, the role coordinates leadership priorities, supports cross-functional projects, and maintains operational processes and resources that drive organizational effectiveness. The ideal candidate is organized, proactive, adaptable, and collaborative, with sound judgment, strong communication skills, and a hands-on approach. The role is divided between business operations and project management support (60%) and executive and administrative operations (40%). Responsibilities include coordinating executive-level projects, maintaining leadership dashboards and knowledge resources, improving processes, and using AI and automation to streamline workflows. The position also supports executive-office operations, executive engagements, leadership meetings and events, executive materials, administrative processes, expense tracking, and other ad hoc activities. The position is located in San Francisco. Salesforce describes REWS as an organization that designs, operates, and evolves workplace environments and experiences across more than 30 countries.

Requirements

At least 3 years of experience in business operations, project coordination, executive administrative support, or a related field.
Strong organizational and time-management skills, including the ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
Experience working with senior executives, preparing leadership presentations, and managing sensitive or confidential information.
Proficiency with Google Workspace, including Sheets, Slides, and Docs, and Slack; experience creating presentations and other business resources.
Ability to work independently and across teams, anticipate needs, take ownership of assignments, and follow through on commitments.

Nice To Haves

Familiarity with real estate, facilities, workplace services, or enterprise technology.

Responsibilities

Coordinate the execution of executive-level cross-functional projects, managing timelines, deliverables, and stakeholder engagement.
Develop and enhance leadership dashboards, reporting tools, shared resources, and knowledge management systems.
Partner with cross-functional teams to standardize processes, identify improvement opportunities, and support more efficient ways of working across REWS.
Use AI tools and automation to streamline workflows, reduce manual processes, and increase operational efficiency.
Support day-to-day operations of the REWS executive office and coordinate leadership priorities and activities.
Partner with Executive Assistants and cross-functional stakeholders on executive briefings, meeting preparation, and leadership engagements.
Help plan, prepare, and execute leadership meetings, offsites, Town Halls, employee engagement activities, and organizational events, including onsite setup, logistics, and food and beverage coordination.
Create, organize, and maintain executive presentations, briefing materials, and leadership-facing resources.
Identify opportunities to streamline administrative workflows and improve executive-office efficiency.
Assist with expense tracking, reconciliation, and other ad hoc administrative responsibilities.