RevOps Manager

Readymode

15d•Onsite

About The Position

As a Revenue Operations Manager at Readymode, you will be responsible for driving operational excellence across our revenue-generating functions. This role is instrumental in aligning our sales, marketing, and support teams to maximize revenue growth, enhance customer satisfaction, and improve operational efficiency. You will be the architect of our revenue engine, demanding high precision in data and providing radical, constructive transparency to leadership.

Requirements

5+ years of experience in Revenue Operations or Sales Operations within a SaaS environment
You’re a numbers skeptic. You don't just report metrics—you interrogate them. When something looks off, you dig into whether the number is wrong, the measurement needs adjusting, or there's a deeper configuration issue
Proven track record of scaling revenue processes in high-growth organizations
Strong analytical mindset with expertise in data-driven decision making
Advanced proficiency in Salesforce, SPIFF and familiarity with modern GTM tools (Gong, Qualified, Salesloft, Jira/Atlassian, Maxio)
Experience with forecasting, pipeline management, and executive reporting
Demonstrated success in change management and cross-functional leadership
Exceptional project management skills and the ability to influence senior stakeholders
Bachelor’s degree in in Business, Finance, Analytics, or a related field

Nice To Haves

Experience in EOS-driven organizations
Familiarity with SQL, BI Tools or data modelling
Experience partnering closely with Finance on planning and reporting

Responsibilities

Collaborate with sales, marketing and support teams to ensure seamless lead-to-revenue processes
Work with the go-to-market team to define and document processes
Generate actionable insights from data to drive revenue growth and customer retention
Establish and track key revenue metrics, including pipeline health, conversion rates, CAC, LTV and retention
Collaborate with sales and support teams to enhance customer onboarding, adoption, and retention processes
Develop customer health scoring and feedback mechanisms to improve customer satisfaction
Manage the end-to-end commission calculation process on a quarterly basis, including validating payouts for all OTE employees and ensuring accuracy and timeliness
Identify bottlenecks and inefficiencies in revenue operations and implement process improvements
Develop and maintain dashboard, forecasts, and performance reporting for executive leadership
Drive forecasting rigour and improve revenue predictability
Manage end-to-end revenue team operations process by standardizing and documenting procedures and workflows
Proactively identifying and deploying AI-driven solutions
Serve as a high-integrity partner to our go-to-market leaders, offering candid solutions-oriented feedback to resolve bottlenecks