Reverse Mortgage Inside Sales Loan Officer

Mutual of Omaha Mortgage • Charlotte, NC

5d • Remote

About The Position

Mutual of Omaha Reverse Mortgage is hiring an inside sales Loan Officer to educate retirees and their families about Home Equity Conversion Mortgages (HECMs) and help them evaluate whether a reverse mortgage is an appropriate financial solution for their needs. Loan Officers are trained to listen, build rapport, and understand and analyze customers’ overall financial situations. The company emphasizes honest, ethical, and open customer dialogue, working on the customer’s timeline, and providing solutions tailored to each client.

This is a 100% remote sales role with a consumer-direct compensation plan that combines a state or local minimum-wage base hourly rate with commission. The company provides leads, ongoing sales training and coaching, and opportunities for internal growth. Top-producing Loan Officers may earn six figures.

Requirements

• Excellent written and verbal communication skills, including strong follow-up capabilities.
• Ability to connect quickly with consumers and build rapport.
• Ability to persuade, negotiate, and close deals.
• Ability to identify customers’ goals and objectives quickly.
• Flexible and adaptable, with the ability to learn and react quickly in a fast-paced environment and multitask.
• Strong sense of urgency and initiative.
• Ability to handle a high volume of phone calls.
• Basic computer and data-entry skills.

Nice To Haves

• Valid SAFE and state license or certification.
• Sales experience.
• College degree.

Responsibilities

• Listen to customers and build rapport with consumers and potential clients.
• Understand and analyze customers’ full financial situations.
• Identify customers’ goals and objectives and provide appropriate financial solutions for their specific needs.
• Educate retirees and their families about the value of Home Equity Conversion Mortgages (HECMs).
• Handle a high volume of phone calls.
• Negotiate and close sales.

Benefits

• Vacation hours that accrue each pay period, with balance maximums based on years of service.
• 40 hours of paid sick time after 90 days of employment, with state sick-time requirements added as needed.
• Nine paid holidays and one floating cultural celebration day.
• Multiple PPO medical plans and an HDHP-eligible plan.
• Dental coverage.
• Vision coverage.
• Company-paid life insurance.
• 401(k) with an employer match.
• Optional life insurance.
• Flexible spending account (FSA).
• Pet insurance.
• Free legal services.
• Employee loan program.
• Ongoing sales training and daily sales coaching.
• Incentive plans, competitions, company-paid trips, and contests.
• Ongoing training and internal growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed