Reverse Mortgage Inside Sales Loan Officer

Mutual of Omaha Mortgage•Sacramento, CA
•Remote

About The Position

Mutual of Omaha Reverse Mortgage is seeking an inside sales Loan Officer to help retirees and their families understand the value of Home Equity Conversion Mortgages (HECMs) as a retirement financial-planning tool. The company emphasizes an educational process built on honest, ethical, and open dialogue, with service provided on the customer’s timeline. Loan Officers are trained to listen, build rapport, and understand and analyze customers’ full financial situations. The goal is to provide appropriate financial solutions that meet each client’s specific needs. This is a 100% remote role with a compensation plan consisting of a state or local minimum-wage base hourly rate plus commission.

Requirements

  • Excellent written and verbal communication skills, including strong follow-up capabilities.
  • Ability to connect quickly with consumers and build rapport with potential clients.
  • Strong ability and passion for closing deals and negotiating.
  • Ability to identify customers’ goals and objectives quickly.
  • Flexible and adaptable, with the ability to learn and react quickly in a fast-paced environment and multitask.
  • Strong sense of urgency and initiative.
  • Ability to handle a high volume of phone calls.
  • Basic computer and data-entry skills.
  • Good character and integrity.

Nice To Haves

  • Valid SAFE and state license or certification.
  • Sales experience.
  • College degree.

Responsibilities

  • Listen to customers and build rapport.
  • Understand and analyze customers’ full financial situations.
  • Identify customers’ goals and objectives and provide appropriate financial solutions.
  • Educate retirees and their families about Home Equity Conversion Mortgages and their potential role in retirement planning.
  • Handle a high volume of phone calls and work to close and negotiate deals.

Benefits

  • Vacation hours that accrue each pay period, with maximum balances based on years of service.
  • 40 hours of paid sick time after 90 days of employment; state sick-time requirements are added as needed.
  • 9 paid holidays and 1 cultural celebration day (floating holiday).
  • Multiple PPO medical plans and an HDHP-eligible plan.
  • Dental coverage.
  • Vision coverage.
  • Company-paid life insurance.
  • 401(k) with a generous employer match.
  • Optional life insurance, FSA, and pet insurance.
  • Free legal services.
  • Employee loan program.
  • Ongoing sales training, daily sales coaching, continuous training, and internal growth opportunities.
  • Incentive plans, competitions, company-paid trips, and contests.
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