Revenue & Utility Billing Manager

City of Patterson • Patterson, CA

1d

About The Position

The City of Patterson’s Finance Department is seeking a Revenue & Utility Billing Manager. Under the minimal direction of the Finance Director, the position plans, manages, and oversees the activities of the Utility Billing Division and the revenue function. The manager exercises considerable independent judgment in supervising, coordinating, and monitoring assigned staff; oversees billing, payment collection, cash balancing, and customer relations; develops and maintains utility billing procedures and workload assignments; ensures work quality and accuracy; and oversees the maintenance of appropriate accounting records. The role also coordinates activities with other City departments and the public and performs other related duties as required.

The ideal candidate has strong communication and interpersonal skills, can lead and foster a team-driven environment, provides excellent customer service to the public, and demonstrates high ethical standards.

A bachelor’s degree from an accredited college or university with major coursework in accounting, finance, business, or a related field is required. A master’s degree is desirable. Five years of increasingly responsible billing and collections experience in municipal utilities or another customer-service environment, including two years in a supervisory role, is required. Additional comparable experience may substitute for the education requirement on a year-for-year basis. Applications are reviewed for minimum qualifications; if many applicants meet them, those appearing most qualified based on the breadth and recency of their experience may be invited to interview. The recruitment deadline is November 23, 2026, at 5:00 p.m.

Requirements

• Bachelor’s degree from an accredited college or university with major coursework in accounting, finance, business, or a related field, or additional comparable experience substituting for the education requirement on a year-for-year basis.
• Five years of increasingly responsible billing and collections experience in municipal utilities or another customer-service environment.
• Two years of experience in a supervisory role.
• Strong communication and interpersonal skills, ability to lead and foster a team-driven environment, excellent customer service skills, and high ethical standards.

Nice To Haves

• Master’s degree.

Responsibilities

• Plan, manage, and oversee the activities of the Utility Billing Division and the revenue function.
• Supervise, coordinate, and monitor the work of staff assigned to the Division.
• Oversee billing, payment collection, cash balancing, and customer relations.
• Develop and maintain utility billing procedures and workload assignments.
• Ensure work quality and accuracy.
• Oversee maintenance of appropriate accounting records.
• Coordinate activities with other City departments and the public.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager